--- In [email protected], "tueschatter" <[EMAIL PROTECTED]> wrote: > > > I've had similar customer service experiences with Verizon. When you > try to call for a billing question or anything like that, the first > question they ask is "Can we review your account?" I said "OK" the > first time, only to have to sit through about 10-15 minutes of > services I could be using. Essh! After that when I called and they > asked to review my account I always said "NO!". Then I was able to > proceed with my issue. > I ended up giving Verizon the boot after a major billing error of > over $500. They aren't the only phone company in town.
Once I argued for a long time with a Verizon Wireless rep about crediting my account for a time period when the phone was shut off. She actually said, "But it's not even two dollars!" Grr. Thanks for the tip about not giving permission to review the account. I'll have to remember that one. ------------------------ Yahoo! Groups Sponsor --------------------~--> See what's inside the new Yahoo! Groups email. http://us.click.yahoo.com/2pRQfA/bOaOAA/yQLSAA/vzIolB/TM --------------------------------------------------------------------~-> Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/weingartenchatters/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
