yes you're right, I thought it was self-explanatory or at least from the post subject, but maybe not. Sorry about that.
--- In [email protected], "denisesudell" <[EMAIL PROTECTED]> wrote: > > --- In [email protected], "Ellen" > <ellengoodman6@> wrote: > > > > Have you guys heard about this? > > > > http://media.putfile.com/AOL-Cancellation > > > > Ellen, that was a fascinating audiofile, and I listened to the whole > thing, but it would have been extremely helpful if you explained > what it was about instead of just providing a link that immediately > launched a five-minute audiofile. > > That said, I hope AOL immediately canned the guy's ass. (I'm sure > the call has been repeatedly brought to the company's attention.) > Threatening not to cancel a customer's account unless he listened to > the canned spiel is just a jaw-droppingly bad way to try to *keep* > customers. > > You ought to send this file to Gene (with a message explaining what > it is before he clicks on it). Maybe he can use it for one of his > famous customer-service columns. > ------------------------ Yahoo! Groups Sponsor --------------------~--> Check out the new improvements in Yahoo! Groups email. http://us.click.yahoo.com/6pRQfA/fOaOAA/yQLSAA/vzIolB/TM --------------------------------------------------------------------~-> Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/weingartenchatters/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
