The only thing that I can think of is that the default WAVs that
ship with WUG are 8 bit mono, by default the sounder recorder
makes 16 bit stereo files. This could possibly be his problem.
Other than that I don't know.
Pete
In reply to 23 Aug message from [EMAIL PROTECTED]:
>Eric
>I admire your determination with recording the wav files ! We
>simply follow up the call with mail/sms for detail seeing as an
>event like this is inevitably going to lead to a visit to the
>computer/mobile.
>First off, check format and files size(s) they maybe too large. Copy
>the default wavs and write over the originals with a new one..I will
>mail again about this.
>From: Eric <[EMAIL PROTECTED]>
>Reply-To: [EMAIL PROTECTED]
>To: "'[EMAIL PROTECTED]'"
><[EMAIL PROTECTED]> Subject: RE: [WhatsUp Forum] voice
>modem
>Date: Tue, 21 Aug 2001 15:23:03 -0400
>Jeremy,
> I finally got a Multitech Multimodem ZDX to work on my system with
>WUG. Now I am having a different problem....If I use their
>prerecorded WAVs I have no problem. When I record my own, it won't
>play them. Any ideas why? They play fine when you click on them,
>but when alerts go off and it calls, it says press one for message,
>I press one and it hangs up and I get a message on WUG that the
>message failed, and it keeps calling over and over.
> I did decide at one point to just use the prerecorded, but I can't
>figure out how to identify each host. Everytime it calls it says "
>A HOST.....is down" I can't figure out where it is associating the
>"a Host " message to that particular device. I recorded the names
>of all my devices and would like to replace "A host" but I can't
>figure out how to associate each WAV with a device. Any Ideas on
>that one?
>TIA,
>Eric
>-----Original Message-----
>From: Jeremy Thomas [mailto:[EMAIL PROTECTED]]
>Sent: Tuesday, August 21, 2001 11:42 AM
>To: [EMAIL PROTECTED]
>Subject: RE: [WhatsUp Forum] voice modem
>Eric
>We have used this modem tirelessly for a year with no faults.
>U.S. Robotics 56K Voice Internal PCI.
>After install WUP will recognise the fact and display the voice tab
>as an option available in the Notifications Editor.
>We use it as a first line. ie just a call, details follow in
>sms/email. This covers you if your networks fail badly..like your
>mailservers..don't get caught with that old chestnut.
>Jeremy.T
>UK
>From: Eric <[EMAIL PROTECTED]>
>Reply-To: [EMAIL PROTECTED]
>To: "'[EMAIL PROTECTED]'"
><[EMAIL PROTECTED]> Subject: RE: [WhatsUp Forum] voice
>modem
>Date: Tue, 21 Aug 2001 09:01:23 -0400
>Les,
> We did think of that, but we had very bad cell phone service and
>e-mail would never work consistently. Yesterday, we switched to a
>new service. Hopefully this one is a little more reliable, and we
>will be able to try that option.
>Thanks,
>Eric
>-----Original Message-----
>From: Les Keith [mailto:[EMAIL PROTECTED]]
>Sent: Tuesday, August 21, 2001 5:39 AM
>To: '[EMAIL PROTECTED]'
>Subject: RE: [WhatsUp Forum] voice modem
>Hi Eric,
> Have you thought of using SMS instead of plain voice. If
>your cell phones are GSM then its available if you have a SMS post
>box at your Cell phone service provider. You then simply send an
>Email containing the SMS.
> We use that method and find it more successful than voice.
> RGDS
> Les Keith
>-----Original Message-----
>From: Eric [mailto:[EMAIL PROTECTED]]
>Sent: 16 August 2001 05:19
>To: '[EMAIL PROTECTED]'
>Subject: [WhatsUp Forum] voice modem
>I am currently evaluating What's up Gold. I need to set up voice
>notification, as we all use cell phones here. The problem that I am
>running into is that I can not find a voice modem that works with
>the application. I recently attempted a Hayes Optima 56K Business
>modem with voice/fax/data with no luck. I have talked with Ipswitch
>Tech Support and they told me that they have tested it with two
>modems, US Robotics Sportster Voice 33.6 Faxmodem with Personal
>Voice Mail" and with the "Diamond 3500" voice modem. Both of these
>modems have been discontinued. Does anyone have Voice Notification
>up and running using a different voice modem? Any suggestions would
>be greatly appreciated.
>Thanks in advance,
>Eric Dami
>LAN Administrator
>Telephone Credit Union of NH
>Please visit http://www.ipswitch.com/support/mailing-lists.html to
>be removed from this list.
>An Archive of this list is available at:
>http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
>Please visit http://www.ipswitch.com/support/mailing-lists.html to
>be removed from this list.
>An Archive of this list is available at:
>http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
>Please visit http://www.ipswitch.com/support/mailing-lists.html to
>be removed from this list.
>An Archive of this list is available at:
>http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
>_________________________________________________________________
>Get your FREE download of MSN Explorer at
>http://explorer.msn.com/intl.asp
>Please visit http://www.ipswitch.com/support/mailing-lists.html to
>be removed from this list.
>An Archive of this list is available at:
>http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
>Please visit http://www.ipswitch.com/support/mailing-lists.html to
>be removed from this list.
>An Archive of this list is available at:
>http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
>_________________________________________________________________
>Get your FREE download of MSN Explorer at
>http://explorer.msn.com/intl.asp
>Please visit http://www.ipswitch.com/support/mailing-lists.html to
>be removed from this list.
>An Archive of this list is available at:
>http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
