Michael,

This is actually a Windows 2000 DNS name issue.  We have a knowledge base
article that addresses this issue and walks you through changing your
machine's DNS name.

http://support.ipswitch.com/kb/WG-20010125-DM01.htm


Regards,

Martha Nguyen
WhatsUp Gold Technical Sales
Ipswitch, Inc
www.ipswitch.com



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Kelly,
Michael
Sent: Thursday, August 23, 2001 3:47 PM
To: 'WhatsUp_Forum (E-mail)
Subject: [WhatsUp Forum] SMTP Error on test


The following message is what comes up when I try to test the SMTP
Alert. I got it from the Debug Log.

sending msg via 172.18.20.1 to [EMAIL PROTECTED]
220 MAXILPRIME.maxil.com Microsoft ESMTP MAIL Service, Version:
5.0.2195.2096 ready at  Thu, 23 Aug 2001 15:39:54 -0400
HELO wug.
501 5.5.4 Invalid Address

When it says "Invalid Address", is it talking about the IP address or
the email address, and if the email address, the sendee or the sender?

By the way, this machines IP is 172.18.20.9 and the email addresses it
is sending to and from are valid. I have also tested the SMTP port by
doing a telnet to port 25 and it connects successfully.

Any help would stop the flat spot on my forehead from getting worse
against this wall.

----------------------------------------
Mike Kelly
Data Centre Technical Manager
Maxil Communications Ltd.
[EMAIL PROTECTED]
Voice: 242-502-8663
Fax: 242-502-8631
Pager: 242-383-3821


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