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An old
email from Cingular.
From: Cingular Wireless Customer Care <[EMAIL PROTECTED]>
Date: Mon, 25 Nov 2002 17:55:51 -0500
Dear Mr.
Valuikas,
Thank you for visiting our website and allowing us to assist
you with
your Cingular Wireless account.
The TAP service as provided
by Cingular Wireless is an input
process/connection used to enter text
messages into the Cingular
Wireless Short Message Service Center (SMSC) for
delivery to a digital
mobile phone.
Do to the wide variety of software
and hardware available, Cingular can
not guaranty that any software or
hardware available will work with its
service.
We do not provide the
software or computer hardware to any customer for
this service.
It is up
to the customer to acquire the necessary software/hardware and
configure it
for use with service.
The following is provided as a means to assist in the
customer in
setting up his computer and software.
Verify the following
with the customer:
Modem BAUD rate is set to 1200, 2400 or 9600 baud.
No other will work.
Data bits set to 7.
Stop bits set to 1.
Parity set
to Even (E).
Set Max characters per message to: 140
Data
compression, if available, is set to OFF.
If available, set Service type
to: Alphnumeric.
If on PBX system, add the outside access number,
usually 9, at the
beginning of the number dialed. (Example:
9,817-355-3052).
When dialing Long Distance, be sure to add a "1" to the
beginning of the
number dialed. Entered after outside access number and
before number
dialed. (Example: 9,1-800-496-5351)
Have the
customer send a TAP test message to himself, note number.
Check SMSC - TPSMT,
Message View to see if message was received
by
SMSC.
I contacted Cingular to get information. Their tech support did not
have answers concerning the TAP protocol. Level 1 tech support did not
know, but called level 2 tech support. I do not know how many levels
there are, but at level two they told me they could not help me either and
could not direct me any where else.. If we could get a thread of all the
people that would like to use this service, maybe they would try a little
harder to direct us in the right direction.
Or, if several people around the country calls about the same thing,
maybe the answer will be found. I believe tech support may be available
by region. Therefore, tech support in different parts of the country may
have the answer. I am in the southeast portion of the US.
I am continuing to comb the web.
-----Original Message-----
From:
[EMAIL PROTECTED] on behalf of Anthony
Valuikas
Sent: Thu 2/13/2003 10:51 AM
To:
[EMAIL PROTECTED]
Cc:
Subject: RE:
[WhatsUp Forum] Cingular
Anthony,
When you get that working (if you are talking dialup) can you give me
the setup? Here also is some more info on Cingular numbers for Tim unless
you have different info, if so I would like that.
Thanks
Tony
Which version of What's Up Gold are you using?
If you are using an older version, use install a SMTP server (builtin
to 2000) and setup to send messages to cingular. In my area it
is: [EMAIL PROTECTED].
or .net.
Or, you can use an external mail server.
If you need any assistance with that part, I will send screen shots
of my setup to the list.
If you are using version 8.0 you can use the SMS feature. I am
about to set this up in the next few days. I think the bellsouth
profile should work for Cingular, but I am not sure.
Anthony Franklin, Network Engineer
University of West Florida
ITS
850.474.3243
-----Original Message-----
From: Timothy
Smith [mailto:[EMAIL PROTECTED]]
Sent: Thu 2/13/2003 9:25 AM
To: [EMAIL PROTECTED]
Cc:
Subject: [WhatsUp Forum] Cingular
Has anyone gotten Whatsup Gold to dial a Cingular system
to send a message?
Thanks,
Tim
---
Timothy
Smith
Director, Administrative Technology
College of Humanities,
The Ohio State University
145 University
Hall
[EMAIL PROTECTED]
http://his.osu.edu/service
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