For my part, I never use the 'pager' option. I email the pager. I still have issues with Arch holding on to pages for hours or even days. This is why our company is going away from Arch. But, for the most part, the email option works. For the on call requirement of my contract work, we switched to Skytel to resolve some other issues and it seems to have resolved the delay issue as well.
Tim Davis ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, March 04, 2003 11:18 AM Subject: [WhatsUp Forum] paging to Arch Wireless pagers > > Hi, people. > > I've got an Arch Wireless pager, and my WUG 8.0 has some notifications > configured both to e-mail the pager and page to pager. E-mailing works > great. Paging the pager was okay before, but now is very poor. Pager > itself and the configuration of the pager in WUG is fine. I've posted on > this topic before. I spoke with WUG tech support last week and read him > the debug log. He right away told me of an incompatibility in the TAP > protocol between WUG and Arch Wireless. WUG's TAP is a brown paper bag > version?? and it is compatible, but not 100% compliant, with that of > Arch?? The techie told me I might see some successful pages, but the fact > that they don't mesh 100% means that my pages to the pager will fail most > of the time. Strangely enough, all of the failures occur when an SNMP trap > occurs. I just called Arch to ask them about it and what they recommend as > the protocol of choice for paging the pager. Arch told me they use the > WCTP protocol (whatever that is). Obviously, WUG8.0 only lists > TAP/SMS_TAP/NTT/UCP-SMS. Anybody out there have anything to contribute in > the way of comments, workarounds or solutions?? Thank you.... > > Chris Powers > Systems Engineer > MCSE, CNA, Network+, A+ > Keane IT Technical Services > (617) 517-1730 > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
