Maybe they don't realize how big of nerds we are, and that we actually read the entire manual. :)
Tim -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, December 09, 2004 1:56 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] Need "What's Up Pro" User Manual If you're writing 90% new text for the WUP on-line help, then why wouldn't it be readily available as a pdf? All of that manual content is getting inputted somewhere. ???? The on-line guide is great for quick one or two click go-to's, but when you want to kick back and actually read the contents, staring at a monitor and scrolling/clicking is irritating. Chris Powers Systems Engineer MCSE, CNA, Network+, A+ Keane IT Technical Services Jay Drew <[EMAIL PROTECTED]> Sent by: To: [EMAIL PROTECTED] [EMAIL PROTECTED] cc: pswitch.com Subject: RE: [WhatsUp Forum] Need "What's Up Pro" User Manual 12/09/2004 01:54 PM Please respond to WhatsUp_Forum I like the paper manuals because the yellow hi-liter doesn't work well on the monitor. White out doesn't work well either. Jay Drew At 10:33 AM 12/9/2004, you wrote: >The only problem with this scenario is that it ties you to the computer. >I, for one, prefer manuals so I can read study away from the desk and WiFi. > >Lloyd Belknap >NTD >Lawrence Berkely National Lab > >At 12:15 PM -0500 12/9/04, Robert Armstrong wrote: >>There is no printed User's Guide at this time. Everything that was in the >>User's Guide was migrated to the Online Help. As Professional is a new >>product, the Online Help was 90% written from scratch, and not from the >>standpoint of what is different between Gold and Professional. There are a >>few topics that lay out the differences, but there is no matrix that maps >>what was in Gold to what feature in Professional handles that functionality. >>Since release, I do see the need for this, and will work on it for the >>Solutions Guide. >> >>For How Tos, look in the Online Help under the functional area of the >>application. If you see holes in the coverage, you are welcome to email me >>directly with what you feel is missing. >> >>In the meantime, remember that Active Monitors = Monitors and Services, >>Passive Monitors = Events, Device Groups = Maps, and Actions = >>Notifications. >> >>Robert Armstrong >>Senior Information Developer >>Ipswitch, Inc. >> >>-----Original Message----- >>From: [EMAIL PROTECTED] >>[mailto:[EMAIL PROTECTED] Behalf Of Bryan Harrell >>Sent: Thursday, December 09, 2004 10:37 AM >>To: [EMAIL PROTECTED] >>Subject: [WhatsUp Forum] Need "What's Up Pro" User Manual >> >> >>I haven't been up on the site in the last week or so- is there a user >>manual for WUP in PDF format like what existed with WUG that can be >>D/L'd? >> >>What I've experienced so far in attempting to use the eval version is a >>bit frustrating trying to figure out why some of the services like >>TELNET that were checked under WUGv8.x successfully are failing their >>checks under WUP and sending out alerts to our end users. The last I >>checked, the online manual is seriously lacking in the "how to" >>department and I need all the help I can get without having to fumble >>thru the entire app trying to figure out what is configured where- some >>sort of a quick reference chart indicating where each feature is >>configured in both versions would be extremely helpful and allow a >>smoother transition to a new monitoring system... >> >>Still getting used to the new interface but am impressed with what I >>see so far (I really like the ability to set inter-map dependencies!) >> >> >>------------------------------------------------------------ >>Bryan Harrell, SPII >>Network Infrastructure - Tallahassee >>Fla. Dept of Revenue >>(850)-921-0700 SunCom 291-0700 >>------------------------------------------------------------ >> >> >>Please visit http://www.ipswitch.com/support/mailing-lists.html >>to be removed from this list. >> >>An Archive of this list is available at: >>http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ >> >> >>Please visit http://www.ipswitch.com/support/mailing-lists.html >>to be removed from this list. >> >>An Archive of this list is available at: >>http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > > >Please visit http://www.ipswitch.com/support/mailing-lists.html to be >removed from this list. > >An Archive of this list is available at: >http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
