Mark,

I appreciate the speed in which IPSWITCH got this last hotfix out.  It took
care of the issue.

On the other hand, I'm very relieved that I didn't jump into an upgrade to
WUP from WUG.  From what I read on this list, as well as my own 'test box'
experience (plain vanilla install, no upgrade) with WUP, it really sounds
like this product (WUP) isn't ready for primetime just yet.

Keep at it.  You'll get all of us pleased.

Matt

----- Original Message ----- 
From: "Mark Symons" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, December 21, 2004 10:04 AM
Subject: RE: [WhatsUp Forum] WhatsUp Gold 8.04 Hotfix 1


The fix for Professional will be in Service Pack 1, currently scheduled for
release in two months time.

In answer to the question "what about a quick Hotfix in the meantime?",
unfortunately,  this particular problem is not amenable to a Hotfix
(something that would patch individual files) because it involves database
schema changes.  ie,  something that needs to be addressed by running a
proper upgrade process.

Login problems from a Mac?  Yes,  a couple of users have seen this.  This is
something that should be reported vua Tech Support so that it can be
properly logged.  It would be important to know your Browser type (and
version).  But, as an aside,  have you tried using Firefox?

Mark Symons
Ipswitch, Inc
Augusta GA


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Joe Yandrofski
Sent: 20 December 2004 12:09
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] WhatsUp Gold 8.04 Hotfix 1




Desperately need fix for Professional.   When will that be ready?

Also, cannot login to Whatsup from Macintosh webbrowser.  Has anyone else
seen that?

Joe

-----Original Message-----
From: Kelly Anderson [mailto:[EMAIL PROTECTED]
Sent: Monday, December 20, 2004 10:02 AM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] WhatsUp Gold 8.04 Hotfix 1
Importance: High


Hello Forum,

We have released a hotfix for 8.04 this morning.  You can download this
immediately at:

http://www.ipswitch.com/Support/WhatsUp/patch-upgrades.html

Fixed in Version 8.04(HF1):
* Corrects a defect where UP alerts were sent when the DOWN trigger value
wasn't met.

This has been effected by the removal of a single v8.04 bugfix:
Device UP alerts are now processed if an alert is triggered by an event,
after a Device DOWN alert is triggered.
Please note:  This is a hotfix for WhatsUp Gold 8.04 only, you must have
8.04 already installed to install this patch.  This is not to be applied to
WhatsUp Professional.

As always, we thank you for your feedback and commitment to WhatsUp
products.

Happy Holidays!

Kelly Anderson
Ipswitch, Inc.


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