RE: [WhatsUp Forum] WUG Web Display Problem

Fri, 07 Jan 2005 10:34:53 -0800

This is a common issue.
If you search the knowledge base you should be able to find the answer. I a sorry I do not recall the fix.

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Fradley
Sent: Friday, January 07, 2005 1:22 PM
To: '[email protected]'
Subject: RE: [WhatsUp Forum] WUG Web Display Problem

I just run WUG as a system service and not run it in console mode.  We use the web interface.

 

Kevin Fradley
Help Desk Specialist II
GCI SchoolAccess
1-888-254-2858 Toll Free
868-5697 Direct
 

From: Sule, Mohammed [mailto:[EMAIL PROTECTED]
Sent: Friday, January 07, 2005 9:17 AM
To: [email protected]
Subject: RE: [WhatsUp Forum] WUG Web Display Problem

 

Hi Kevin,

So what did you do exactly to rectify this problem?

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Fradley
Sent: Friday, January 07, 2005 1:13 PM
To: '[email protected]'
Subject: RE: [WhatsUp Forum] WUG Web Display Problem

 

I have gotten that same issue to when I have it running on the console instead of using the System Service.

 

 

Windows 2003 Enterprise

Wug 8

 

Kevin Fradley
Help Desk Specialist II
GCI SchoolAccess
1-888-254-2858 Toll Free
868-5697 Direct
 

From: Sule, Mohammed [mailto:[EMAIL PROTECTED]
Sent: Friday, January 07, 2005 9:09 AM
To: [email protected]
Subject: [WhatsUp Forum] WUG Web Display Problem

 

Hi,

 

I just installed WUP Gold 8.0 running on Windows Server 2003, and creating maps and basic setup have gone smoothly so far.

But when browsing all the display icons (default router icon) are BLACK, not the same way it looks on the local server when I'm creating the maps,

(I have tried using IE-6.0, Netscape-7.2 and Firefox-1.0 all with the same result)

 

Does anyone know why this is happening and what I could do to correct this problem or where I can find resources to help solve this problem?

 

Thanks in advance.

 

Sincerely,

Mo Sule.

 

 

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