Hi! This problem of resolution in Windows 2000 with Whatsup in any versions is a problem of Terminal Service, it don�t work with high resolution, if you need high resolution, use Windows 2003.
bye Marcio Dunder Perin On Mon, 10 Jan 2005 17:54:14 -0500, Mark Singh <[EMAIL PROTECTED]> wrote: > Jay, > Usually if you leave the page up, and it refreshes those non Available > status will begin to show properly. Again I said "usually":). At least I > have seen it behave that way every time. I just restarted my application, > and on the first Web refresh it was black. When it refreshed again, the > color was shown correctly. > > > Mark Singh > Ipswitch, Inc. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Auger, Jay (IS) > Sent: Monday, January 10, 2005 4:36 PM > To: [email protected] > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > Oh ya, now the green icons are all green when I increase the colors to > anything above 256 but any icon that is not green becomes black. > > Jay > ________________________________ > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Auger, Jay (IS) > Sent: Monday, January 10, 2005 4:29 PM > To: [email protected] > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > After reloading 8.03 i lost my custom device types and user accounts. Prior > to running it I backed up the \Program Files\Whatsup directory. Since > reloading I copied the directories/subdirectories back and still have not > recovered them. Am I missing something? > > Jay > ________________________________ > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Auger, Jay (IS) > Sent: Monday, January 10, 2005 1:54 PM > To: [email protected] > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > I've got them both 804fp & 804hf1. I'm going to try the full 8.03. The > 8.03 that I have is half the file size. > > Will update. > > Jay > ________________________________ > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Keith Craw > Sent: Monday, January 10, 2005 1:50 PM > To: [email protected] > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > Jay, > > I believe you may have attempted to install 8.04 Hotfix 1 without first > installing 8.04 patch. There is not a direct upgrade path from 8.03HF2 to > 8.04 Hotfix 1. Find at this link > http://www.ipswitch.com/Support/WhatsUp/patch-upgrades.html > > Keith Craw > Software Tester > Ipswitch, Inc. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Auger, Jay (IS) > Sent: Monday, January 10, 2005 11:59 AM > To: [email protected] > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > When I try to patch from 8.03HF2 to 8.04 i get the following 'Patch Warning' > > 'Missing or Invalid Registry/INI Entry' > > Then after clicking 'OK' i get the following 'Patch Error' > > 'Old File does not exist' > > I click 'OK' and the patch utility quits. > > Any insight? > > Jay > ________________________________ > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Mark Singh > Sent: Monday, January 10, 2005 11:04 AM > To: [email protected] > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > Guys, > If you go to 8.04 hf1, you will some improvements in the color limitation. > You will be able to use a higher resolution when connecting via RDP. > > > Mark Singh > Ipswitch, Inc. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Auger, Jay (IS) > Sent: Monday, January 10, 2005 9:26 AM > To: [email protected] > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > Dan's is correct. You need to set the colors to 256. I had the same > problem on with 8.0/2003. Also, if you connect to the server via RDP you > need to make sure that that you set the colors to 256 for the RDP connection > as well. Otherwise, while you are connected anyone browsing the webpage > would see black icons. > > Jay > ________________________________ > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Tembe, Dan - IST > contractor > Sent: Friday, January 07, 2005 6:25 PM > To: [email protected] > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > > > I just finished a new install of WUG 8.0 on Windows Server 2003. My Web > icons were also black. I am running WUG as a service. > > The only fix that worked for me on this issue, was to always connect (if > using remote desktop Connection) to the server with color depth of 256 > Colors. > > The issue resolves, once you connect and disconnect from the server. If you > are at the system console, run it in 256 color mode also. > > My issue reoccurs when I connect to the server in High (16) or (24) bit, > then goes away when I connect in 256 colors. > > Hope this helps. > > Dan > > > > > ________________________________ > > > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Fradley > Sent: Friday, January 07, 2005 12:45 PM > To: '[email protected]' > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > > > That didn't work for me, I put screen to 800x 600 > > > > > Kevin Fradley > Help Desk Specialist II > GCI SchoolAccess > 1-888-254-2858 Toll Free > 868-5697 Direct > > ________________________________ > > > From: Daniel Donnelly [mailto:[EMAIL PROTECTED] > Sent: Friday, January 07, 2005 9:32 AM > To: [email protected] > Subject: RE: [WhatsUp Forum] WUG Web Display Problem > > > > > The KnowledgeBase has the answer! I'd recommend using it for many "already > answered questions". There are hundreds (thousands?) of FAQs in it. > > > > > > > > > Here is a link for your particular question (I searched for "black" and it > was at the top)... > > > http://support.ipswitch.com/kb/WG-20021119-DM02.htm > > > > Daniel Donnelly > Technical Sales Representative > Ipswitch, Inc. > > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Sule, Mohammed > Sent: Friday, January 07, 2005 1:09 PM > To: [email protected] > Subject: [WhatsUp Forum] WUG Web Display Problem > > Hi, > > > > I just installed WUP Gold 8.0 running on Windows Server 2003, and creating > maps and basic setup have gone smoothly so far. > > But when browsing all the display icons (default router icon) are BLACK, not > the same way it looks on the local server when I'm creating the maps, > > (I have tried using IE-6.0, Netscape-7.2 and Firefox-1.0 all with the same > result) > > > > Does anyone know why this is happening and what I could do to correct this > problem or where I can find resources to help solve this problem? > > > > Thanks in advance. > > > > Sincerely, > > Mo Sule. > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. 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