Hello,
I did not get an email either but we run Gold not Professional. The
Service pack fixes a but in Professional only is my understanding.
-chrisl
---
Christopher M. Lee
Internet Systems Specialist
Enterprise Web Engineering & Support
Union Bank of California
|---------+------------------------------------->
| | "Sean McAnally" |
| | <[EMAIL PROTECTED]|
| | om> |
| | Sent by: |
| | [EMAIL PROTECTED]|
| | pswitch.com |
| | |
| | |
| | 07/07/2005 08:22 AM |
| | Please respond to |
| | WhatsUp_Forum |
|---------+------------------------------------->
>-------------------------------------------------------------------------------------------------------|
|
|
| To: <[email protected]>
|
| cc:
|
| Subject: RE: [WhatsUp Forum] Customer Support 101
|
>-------------------------------------------------------------------------------------------------------|
Damn, am I the only one that got left out?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, July 07, 2005 9:51 AM
To: [email protected]
Subject: RE: [WhatsUp Forum] Customer Support 101
I received this from Ipswitch on 6/30
Greetings,
Ipswitch WhatsUp Professional Service Pack 1a has just been released.
This free patch is available from our Web site, which also includes a
detailed description of this patch:
http://www.ipswitch.com/WhatsUpSP1a
Best regards,
The WhatsUp Team
Ipswitch, Inc.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sean
McAnally
Sent: Thursday, July 07, 2005 9:30 AM
To: [email protected]
Subject: [WhatsUp Forum] Customer Support 101
Here is my question. Why did IPSwitch not send out an email notice to
all customers with service agreements informing them about the release
of SP1a?
I have to assume that there are many organizations that are still
unaware of the release.
When I criticize someone I always try to give them a compliment when
appropriate so I want to compliment them on always reminding me when my
service agreement is up for renewal... Good job guys.
On another note, I prefer the listserve over the forums.
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