Uh, that had to have come from another source than the support forums, as I never received it... Just like I never received the upgrade license notification (I had to phone in to get someone to e-mail it to me!). I gues I need to find out from support why this is the second important notification I haven't received.
------------------------------------------------------------ Bryan Harrell, SPII Network Infrastructure - Tallahassee Fla. Dept of Revenue (850)-921-0700 SunCom 291-0700 ------------------------------------------------------------ >>> [EMAIL PROTECTED] 07/07/2005 10:41:07 AM >>> In this instance they did, we received ours on 6/30/2005 Here is the text of the email ************* Greetings, Ipswitch WhatsUp Professional Service Pack 1a has just been released. This free patch is available from our Web site, which also includes a detailed description of this patch: http://www.ipswitch.com/WhatsUpSP1a Best regards, The WhatsUp Team Ipswitch, Inc. *************** -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sean McAnally Sent: Thursday, July 07, 2005 10:30 AM To: [email protected] Subject: [WhatsUp Forum] Customer Support 101 Here is my question. Why did IPSwitch not send out an email notice to all customers with service agreements informing them about the release of SP1a? I have to assume that there are many organizations that are still unaware of the release. When I criticize someone I always try to give them a compliment when appropriate so I want to compliment them on always reminding me when my service agreement is up for renewal... Good job guys. On another note, I prefer the listserve over the forums. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
