Agreed 100% - I have all but given up on them as well - -- when it comes
time for us to re-address our SNMP monitoring needs - - -Ipswitch will
be VERY low on the pick list

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Arsenault
Dan
Sent: Monday, September 19, 2005 3:14 PM
To: [email protected]
Subject: RE: [WhatsUp Forum] WhatsUp with this forum?

I understand that companies evolve.  Seems to me that Ipswitch's
inflexible response to it's core users requests have shown that they
choose to evolve outside of what they are being asked (begged) for.
This is a simple request, and it has been ignored, repeatedly.

I have basically not been keeping up on developments of the new product
as a result of not having the email list as it was.  The end result of
which will be less product interest and loyalty.  When we need to
re-address our monitoring needs, this effectively puts other products on
the same level playing field as Ipswitch has thrown away it's influence
with me.  Remember, technology, or a good product does not win the day,
customer support and mindshare does.  Ever heard of Windows, MS Office,
Ethernet, TCP/IP?  All of these had rivals that were/are technically
superior, but they were easier to use, were marketed well, and had
mindshare.


Dan Arsenault
Network Administrator
Siemens VDO Automotive Inc.
700 Park Avenue East
Chatham, Ontario, Canada
Voice: 519-436-3839
Fax: 519-436-3641
Email: [EMAIL PROTECTED]

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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike
Patterson
Sent: Friday, September 16, 2005 10:40 AM
To: [email protected]
Subject: RE: [WhatsUp Forum] WhatsUp with this forum?

Come on guys, companies change and evolve.  Ipswitch is a sizable
company
and it takes time to recover after some poor decisions.  

If you decide to move on, I think you should continue to watch them as
I've
been privy to the next version of WhatsUp Pro and am optimistic that
some
nice improvements are coming.  

Michael Patterson
(207)324-8805 x222
www.SOMIX.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hart, Donald
(Corporate, Consultant)
Sent: Friday, September 16, 2005 8:13 AM
To: [email protected]
Subject: RE: [WhatsUp Forum] WhatsUp with this forum?

I have the same issue and have decided to also look elsewhere. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff Cook
Sent: Thursday, September 15, 2005 9:00 PM
To: [email protected]
Subject: RE: [WhatsUp Forum] WhatsUp with this forum?

WUG is not dead, just Ipswich's sanity is died.  They have chosen to
stop listing to most of their diehard customers.  I have to rewrite all
of my custom pages and scripts to convert to their new product, so it is
a good time for me to look at other software.  

Jeff Cook
Network Administrator
Whatcom Educational Credit Union


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew Reed
Sent: Wednesday, September 14, 2005 6:18 AM
To: [email protected]
Subject: [WhatsUp Forum] WhatsUp with this forum?


I notice VERY little activity on this forum any longer.

Is WUG a dead product?

?

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