We currently have it set to alert via email after 2 minutes and then cell phones after 5 minutes. But the real issues is that if something really is down, it alerts everyone saying everything is down! Therefore it really is telling us something is down, but by telling us everything is down, everyone gets called in and it is really only the one thing that needs fixed! This is a huge issue on weekends or in the middle of the night!
We are only monitoring around 20 servers right now and probably around an average of 5 services on each server. But we are not a huge company either. Still those 100 alerts are sent out when only a couple need to be. Thanks, Grant Griffith Web Application Developer Enhanced Telecommunications Corp. (812)932-1000 -----Original Message----- From: McCord, Jeff [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 14, 2006 2:03 PM To: Grant Griffith Subject: RE: [WhatsUp Forum] Issues with Alerts I was told by support that it is WMI issue. While working on a hotfix to increase the polling interval from 60 to 90 seconds. We use the action policy of down after 5 minutes and it reduced the alerts 100%. We have about 300 servers on the map and 5-25 service checks and all the performance monitors enabled. Jeff -----Original Message----- From: Grant Griffith [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 14, 2006 1:58 PM To: McCord, Jeff Cc: [email protected] Subject: RE: [WhatsUp Forum] Issues with Alerts Yes, WUP 2006 using the MSDE database. Thanks, Grant Griffith Web Application Developer Enhanced Telecommunications Corp. (812)932-1000 -----Original Message----- From: McCord, Jeff [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 14, 2006 1:55 PM To: Grant Griffith Subject: RE: [WhatsUp Forum] Issues with Alerts Are you using WUP 2006 with a SQL DB? Jeff -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Grant Griffith Sent: Tuesday, March 14, 2006 1:51 PM To: [email protected] Subject: [WhatsUp Forum] Issues with Alerts Hey All, I know this has been discussed some in the past, but we are having a real headache with alerts. It seems like if one thing fails almost everything else ends up failing also and we get tons of alerts sent out to our email and cell phones. This makes it very difficult to know for sure what is really down without getting into the network and searching. Has anyone found out why this is happening and how to stop it? Thanks, Grant Griffith Web Application Developer Enhanced Telecommunications Corp. (812)932-1000 Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ This e-mail transmission contains information that is intended to be confidential and privileged. If you receive this e-mail and you are not a named addressee you are hereby notified that you are not authorized to read, print, retain, copy or disseminate this communication without the consent of the sender and that doing so is prohibited and may be unlawful. Please reply to the message immediately by informing the sender that the message was misdirected. After replying, please delete and otherwise erase it and any attachments from your computer system. Your assistance in correcting this error is appreciated. This e-mail transmission contains information that is intended to be confidential and privileged. If you receive this e-mail and you are not a named addressee you are hereby notified that you are not authorized to read, print, retain, copy or disseminate this communication without the consent of the sender and that doing so is prohibited and may be unlawful. Please reply to the message immediately by informing the sender that the message was misdirected. After replying, please delete and otherwise erase it and any attachments from your computer system. Your assistance in correcting this error is appreciated. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
