I did some work on the effects of public recognition on newcomer retention
on Wikipedia (German-language edition) and found it had significant and
long-lasting effects – partly also because of positive reinforcing feedback
dynamics (e.g., others congratulating the newcomer):
http://pubsonline.informs.org/doi/abs/10.1287/mnsc.2016.2540

Happy to discuss this (including possible extensions) at some point if of
interest.

Jana

On Tue, Feb 21, 2017 at 7:40 PM, David Goodman <[email protected]> wrote:

> what mattered to me was personal appreciation of my work--just as it did
> in my primary career. Not form notices, but  individual public comments
> that from people who showed that they understood. There is no way of
> automating that. The virtues of wikiprojects  (and local meetups) is of
> extending that appreciation more broadly and more intensely.
>
> On Tue, Feb 21, 2017 at 10:17 PM, Pine W <[email protected]> wrote:
>
>> Hi Gerard,
>>
>> I am cautiously optimistic that Wikipedia is sustainable for the long
>> term. (If I was not, I would not be here.) The nature and number of
>> contributors may continue to shift over time; perhaps someday there will be
>> so few volunteers in certain areas of running Wikipedia (Arbcom comes to
>> mind as a particularly demanding, thankless, high-stress role for which I
>> do not ever think I will volunteer) that WMF will have little choice but to
>> pay people at least stipends for the work to get done in a timely and
>> reasonably high quality manner. But I am cautiously optimistic about the
>> quality of many of the volunteers that we do have. Also, I am cautiously
>> optimistic that we can *improve* both the quality and quantity of those
>> volunteers, as well as the quantity and quality of the participants in
>> education, GLAM, and affiliate programs related to Wikimedia.
>>
>> I have observed that criticizing the admins as a group is somewhat
>> common. While I have met a few admins that I would consider removing from
>> office if I had the choice, I have also met several admins who do their
>> jobs competently, helpfully, and tactfully. I'd like to see more of the
>> good and less of the bad, and I think that there are actions that can be
>> taken to encourage that, for the admin corps and for the Wikimedia
>> population in general. The situation will never be perfect, but we can make
>> small course adjustments over time that may have a positive long-term
>> cumulative effect.
>>
>> Pine
>>
>>
>>
>> Pine
>>
>>
>> On Tue, Feb 21, 2017 at 10:50 AM, Gerard Meijssen <
>> [email protected]> wrote:
>>
>>> Hoi,
>>> What you call a career I call a dead end. What I find is that all too
>>> often these careermen (typically) insist on their superiority and point of
>>> view. It results in a bias that has people say that it takes 10 sources
>>> even for something like a stub, it negates notability as it is not as they
>>> see it; consequently the sum of all knowledge is not served well. I also
>>> find that it has ossified what we do and the result is that we know
>>> arguments as what we do and not what we have.
>>>
>>> What you call a career, I see as a dead end. There are enough things
>>> that can be done that do help us along but the admin side you promote is
>>> hardly healthy.
>>> Thanks,
>>>        GerardM
>>>
>>>
>>> Op di 21 feb. 2017 om 02:34 schreef Pine W <[email protected]>
>>>
>>>> Hi Kerry,
>>>>
>>>> Thanks for the ideas. Jonathan Morgan, Aaron Halfaker, and I have had
>>>> more than one conversation about wikiprojects as a way to engage with new
>>>> editors. Unfortunately, there are a lot of derelict wikiprojects.
>>>>
>>>> I have some ideas about how to improve the training system for ENWP and
>>>> Commons in particular. But that's different from the motivation issue,
>>>> which I think is more challenging. With enough money and time, the training
>>>> system can be upgraded. I'm not sure if the same is true for motivation. I
>>>> have the impression that student Wikimedians are mostly motivated by grades
>>>> (hence the precipitous decline in their participation after their Wikipedia
>>>> Education Program class ends), and many other people are motivated by money
>>>> or PR (hence we get a lot of people engaging in promotionalism or PR
>>>> management.) It's not clear to me how someone goes from being wiki-curious
>>>> to feeling motivated enough to contribute for years. There are many other
>>>> hobbies that are lower stress, healthier, offer more opportunities for
>>>> socializing, and offer a friendlier environment. I think that some
>>>> Wikimedians are motivated by desire to promote or share their interest in a
>>>> particular topic, which might keep content creators interested and engaged
>>>> for years, particularly if they meet people with similar interests. But
>>>> it's a phase change to go from being a content creator or curator, to
>>>> taking on roles that benefit other individual Wikimedians, or broad
>>>> cross-sections of the Wikimedia community. We could use all of those kinds
>>>> of good-faith long-term contributors.
>>>>
>>>> Perhaps we should include information in our training about "career
>>>> paths" for Wikimedians who would like to develop their skills and/or move
>>>> into new roles?
>>>>
>>>> I'm not sure what else to suggest. I find it challenging to figure out
>>>> how to motivate people to want to contribute productively for years, and
>>>> there are some roles for which lengthy experience is an informal but
>>>> significant prerequisite for acceptance and/or success. I'd like to see
>>>> more people make that journey.
>>>>
>>>> Pine
>>>>
>>>>
>>>> On Mon, Feb 20, 2017 at 2:10 PM, Kerry Raymond <[email protected]
>>>> > wrote:
>>>>
>>>> Pine,
>>>>
>>>> It sounds to me that there are two separate parts to your question.
>>>>
>>>> One relates to the survival of such editors to being ongoing active
>>>> editors. The second seems to relate to recruiting them and perhaps
>>>> upskilling them for specific purposes, eg administration, guild of copy
>>>> editors, and whatever initiatives you have in mind.
>>>>
>>>> The first question probably relates to being able to get them better
>>>> informed about the policies of Wikipedia at least in relation to the area
>>>> of their contributions and how to engage with the community because it is
>>>> the abrasive interaction with the community that seems to drive people 
>>>> away.
>>>>
>>>> The second probably relates to raising awareness of WikiProjects and
>>>> other collaborative initiatives. (Obviously all of WP is collaborative, but
>>>> some things require higher levels of coordination and I think this might be
>>>> what you are referring to). I think probably needs some analysis of the
>>>> nature of their contributions and/or their topics of interest in order to
>>>> introduce them to targetted WikiProjects etc that seem logical trajectories
>>>> for them. The mistake we make constantly in onboarding newbies is
>>>> overwhelming them with information (think of the standard Twinkle welcome
>>>> templates) because "THEY NEED TO KNOW THIS" instead of what they want to
>>>> know "how do I do this current thing I am trying to do". For similar
>>>> reasons I think any attempts to draw them into particular
>>>> projects/initiatives should be highly targeted, not too frequent, and based
>>>> on what their interests seem to be rather where someone else would like
>>>> them to work. (I think we should avoid the mindset of "I need to recruit
>>>> some cannon fodder"). Having got their attention, someone probably has to
>>>> hold their hand through whatever upskilling is needed to get them
>>>> productive. Just pointing people at a Project page isn't helpful, there
>>>> needs to be some human outreach and shepherding.
>>>>
>>>> In some idealised universe, we should see Wikipedians as being on a
>>>> learning journey, where (through analysis of past contributions and
>>>> interactions) we are tracking them against a series of learning objectives
>>>> (as we do with coursework curriculum "they have passed this unit, let's
>>>> offer them some new units that build on that"). So, using newbies as an
>>>> example, we look for some threshold of surviving-edits that demonstrate
>>>> skills like "add text", "format text", "add list element", "make links",
>>>> "make piped links", "add citation", "add templated citations", "use a
>>>> template", "edit an infobox", "add an infobox", write on their talk page,
>>>> write on an article talk page, write on another user's talk page, add to
>>>> their own user page, etc. The idea being to suggest as various competencies
>>>> are attained how to add a new skill to their repertoire. Once they have
>>>> acquired the basic how-to skills, we could look at the suggestions of where
>>>> they might apply these skills and how to specialise their skills in various
>>>> ways.
>>>>
>>>> Kerry
>>>>
>>>> Sent from my iPad
>>>>
>>>> On 21 Feb 2017, at 2:49 am, Pine W <[email protected]> wrote:
>>>>
>>>> Hi Research-l,
>>>>
>>>> A human resources problem that I am experiencing is a shortage of human
>>>> resources of community members who are willing, available, and have the
>>>> skills to work on a variety of useful initiatives. Is anyone on this list
>>>> aware of research that talks about motivations of long-term contributors?
>>>> In particular, I'd be interested in research that suggests ways to convert
>>>> productive, relatively new editors (say, 50-500 edits) into long-term
>>>> community members who are likely to develop into long-term, productive
>>>> Wikimedians.
>>>>
>>>> Thanks,
>>>>
>>>> Pine
>>>>
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>
>
> --
> David Goodman
>
> DGG at the enWP
> http://en.wikipedia.org/wiki/User:DGG
> http://en.wikipedia.org/wiki/User_talk:DGG
>
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