Hi everyone, it is my pleasure to announce the release of the 2014 annual report on Wikimedia's OTRS and specifically the Volunteer Response Team's activities. Please find it at
https://tools.wmflabs.org/otrsreports/annual/2014 If you have any questions or comments, please leave them at <https://meta.wikimedia.org/wiki/Talk:OTRS/Reports/2014>. About OTRS/the Volunteer Response Team: The Volunteer Response Team is the group of volunteers that handles email traffic related to the Wikimedia projects, from general inquiries to file permission emails. The software they use is called OTRS, and our installation of OTRS is also used by several other users within our movement, including chapters, WMF staff, oversighters, Wikimania organizers etc. For more information, see <https://meta.wikimedia.org/wiki/OTRS>. On behalf of the OTRS administrators, Patrik (User:Pajz) _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
