Hey Jimmy,

Thanks for the report. This problem is one that we've been aware of in
Discovery for quite some time. It actually serves as a good example of a
typical problem that we face in improving search: we know there's an issue
with a small subset of searches, and could fix this problem easily with a
hack, but that hack would make as many searches worse as it makes better.
Meanwhile, better solutions take much more time.

But, I have good news! This quarter one of Discovery's goals [1] is to work
on a proper solution to this very problem. We previously studied the
problem in detail [2].  Now, following on from our upgrade of Elasticsearch
last quarter, we're hoping that switching us over to BM25 [3] will fix many
of these relevance issues, and we're investigating that more right now.
Stay tuned!

Thanks,
Dan

[1]:
https://www.mediawiki.org/wiki/Wikimedia_Engineering/2016-17_Q1_Goals#Discovery
[2]: https://phabricator.wikimedia.org/T125083
[2]: https://en.wikipedia.org/wiki/Okapi_BM25

On 28 Jul 2016 5:09 a.m., "Jimmy Wales" <[email protected]> wrote:

> First, some context:
>
> I was in Philadelphia for the Democratic National Convention earlier
> this week, where I had been invited to speak (in a small side event)
> about connectivity and global development.  I spoke about our work in
> the languages of the developing world, and made a point to say that bad
> laws in the developed world which might hurt our work can be damaging
> for the development of the Internet in the rest of the world and urged
> lawmakers to not just think of various Internet legal questions as being
> "Silicon Valley versus Hollywood" but to understand that they impact how
> our volunteer community and many other ordinary people online.
>
> Second, the story:
>
> The main conference was held in the [[Wells Fargo Center
> (Philadelphia)]], an indoor arena where basketball and hockey teams play
> normally.
>
> A journalist friend said to me that he "finally found something that
> Wikipedia doesn't have" and he was surprised.  What was that, I said?
> "The history of Wells Fargo".  What?!!  Really?!! That seemed impossible
> to me.  He said we have an article about Wells Fargo that seems to be
> mostly about the contemporary bank, and when you search for Wells Fargo
> history there's also an article about the Wells Fargo History Museum.
>
> I popped on my phone and used my own personal preferred method of
> finding things in Wikipedia: Google.  I typed in "Wells Fargo history"
> and sure enough, the first two links are history pages from their
> official websites and the third link is Wikipedia - a normal state of
> affairs.  He started to apologize for raising a false alarm
>
> I asked him for more details on exactly how he searched, and explained
> that I regard it to be very sad if some volunteers spend hundreds of
> hours working on an article, painstakingly going over tons of details in
> an effort to get it right, and then someone couldn't find it.
>
> Here's what he did - and I replicated the steps and all was clear.
>
> Go to http://www.wikipedia.org/
>
> Make sure the dropdown in the search box is set to 'EN' - which it would
> have been for him.
>
> Start typing 'Wells Fargo history' and watch as the dropdown selections
> narrow.  You'll have the experience that he had - you'll see the bank
> article prominently featured and then various buildings (they have a
> habit of sponsoring sports arenas in various US cities) and finally as
> you start typing history it focuses in on the History Museum.
>
> If you don't choose any of those, then hit enter, you'll get to the
> search results page.  This is the one with a huge box of options at the
> top (which will be confusing and frightening to people who aren't
> already wikipedians) and then by my count the desired article is 13th on
> the page: [[History of Wells Fargo]].
>
> Now, I strongly suspect this could be fixed by making a redirect from
> [[Wells Fargo history]] to [[History of Wells Fargo]].
>
> Or a more serious fix could be had if the search engine understood that
> very very often in English [[X of Y]] can be written [[Y X]].  ([[List
> of French monarchs]] becomes [[French monarchs list]], see:
> https://en.wikipedia.org/wiki/Special:Search?search=french+monarchs+list
> where the desired article is in 10th place.
>
> But my point is not to argue for any specific fix.  My point is to
> illustrate that there is a real problem with search, that it is
> impacting users, and that we should invest in fixing it.
>
> --Jimbo
>
>
>
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