Yay!

On 7/28/16 12:01 PM, Dan Garry wrote:
> Hey Jimmy,
>
> Thanks for the report. This problem is one that we've been aware of in
> Discovery for quite some time. It actually serves as a good example of a
> typical problem that we face in improving search: we know there's an issue
> with a small subset of searches, and could fix this problem easily with a
> hack, but that hack would make as many searches worse as it makes better.
> Meanwhile, better solutions take much more time.
>
> But, I have good news! This quarter one of Discovery's goals [1] is to work
> on a proper solution to this very problem. We previously studied the
> problem in detail [2].  Now, following on from our upgrade of Elasticsearch
> last quarter, we're hoping that switching us over to BM25 [3] will fix many
> of these relevance issues, and we're investigating that more right now.
> Stay tuned!
>
> Thanks,
> Dan
>
> [1]:
> https://www.mediawiki.org/wiki/Wikimedia_Engineering/2016-17_Q1_Goals#Discovery
> [2]: https://phabricator.wikimedia.org/T125083
> [2]: https://en.wikipedia.org/wiki/Okapi_BM25
>
> On 28 Jul 2016 5:09 a.m., "Jimmy Wales" <jimmywa...@wikia-inc.com> wrote:
>
>> First, some context:
>>
>> I was in Philadelphia for the Democratic National Convention earlier
>> this week, where I had been invited to speak (in a small side event)
>> about connectivity and global development.  I spoke about our work in
>> the languages of the developing world, and made a point to say that bad
>> laws in the developed world which might hurt our work can be damaging
>> for the development of the Internet in the rest of the world and urged
>> lawmakers to not just think of various Internet legal questions as being
>> "Silicon Valley versus Hollywood" but to understand that they impact how
>> our volunteer community and many other ordinary people online.
>>
>> Second, the story:
>>
>> The main conference was held in the [[Wells Fargo Center
>> (Philadelphia)]], an indoor arena where basketball and hockey teams play
>> normally.
>>
>> A journalist friend said to me that he "finally found something that
>> Wikipedia doesn't have" and he was surprised.  What was that, I said?
>> "The history of Wells Fargo".  What?!!  Really?!! That seemed impossible
>> to me.  He said we have an article about Wells Fargo that seems to be
>> mostly about the contemporary bank, and when you search for Wells Fargo
>> history there's also an article about the Wells Fargo History Museum.
>>
>> I popped on my phone and used my own personal preferred method of
>> finding things in Wikipedia: Google.  I typed in "Wells Fargo history"
>> and sure enough, the first two links are history pages from their
>> official websites and the third link is Wikipedia - a normal state of
>> affairs.  He started to apologize for raising a false alarm
>>
>> I asked him for more details on exactly how he searched, and explained
>> that I regard it to be very sad if some volunteers spend hundreds of
>> hours working on an article, painstakingly going over tons of details in
>> an effort to get it right, and then someone couldn't find it.
>>
>> Here's what he did - and I replicated the steps and all was clear.
>>
>> Go to http://www.wikipedia.org/
>>
>> Make sure the dropdown in the search box is set to 'EN' - which it would
>> have been for him.
>>
>> Start typing 'Wells Fargo history' and watch as the dropdown selections
>> narrow.  You'll have the experience that he had - you'll see the bank
>> article prominently featured and then various buildings (they have a
>> habit of sponsoring sports arenas in various US cities) and finally as
>> you start typing history it focuses in on the History Museum.
>>
>> If you don't choose any of those, then hit enter, you'll get to the
>> search results page.  This is the one with a huge box of options at the
>> top (which will be confusing and frightening to people who aren't
>> already wikipedians) and then by my count the desired article is 13th on
>> the page: [[History of Wells Fargo]].
>>
>> Now, I strongly suspect this could be fixed by making a redirect from
>> [[Wells Fargo history]] to [[History of Wells Fargo]].
>>
>> Or a more serious fix could be had if the search engine understood that
>> very very often in English [[X of Y]] can be written [[Y X]].  ([[List
>> of French monarchs]] becomes [[French monarchs list]], see:
>> https://en.wikipedia.org/wiki/Special:Search?search=french+monarchs+list
>> where the desired article is in 10th place.
>>
>> But my point is not to argue for any specific fix.  My point is to
>> illustrate that there is a real problem with search, that it is
>> impacting users, and that we should invest in fixing it.
>>
>> --Jimbo
>>
>>
>>
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