Indeed it would. I hope I was clear in defending OTRS as the best way to resolve issues that we currently have, although it needs work!
Tom On 3 October 2012 13:32, Andrew Gray <[email protected]> wrote: > On 3 October 2012 13:20, Andreas Kolbe <[email protected]> wrote: > > This is the sort of discussion that should be had on-wiki, just to > arrive at > > some clarity about the fundamental issues. > > > > I have raised the topic on Jimbo's talk page. > > > > > http://en.wikipedia.org/wiki/User_talk:Jimbo_Wales#Replacing_OTRS_with_a_commercial_consultancy_service > > Is anyone actually suggesting replacing OTRS? I saw Tom's proposal > above as an adjunct to it (which I'm not wild on either, but it's at > least defensible) > > Replacing it would certainly be a step too far... > > -- > - Andrew Gray > [email protected] > > _______________________________________________ > Wikimedia UK mailing list > [email protected] > http://mail.wikimedia.org/mailman/listinfo/wikimediauk-l > WMUK: http://uk.wikimedia.org >
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