Hi Lea -- if you continue to have problems, can you send us the cohort?

Best,

-Toby


On Thu, Dec 19, 2013 at 6:58 AM, Leanora Lange <[email protected]> wrote:

> Unfortunately, I got the same error message this morning. I’ll keep
> trying! Thanks for your efforts in fixing the bug!
>
>
>
> Lea
>
>
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Dan Andreescu
> *Sent:* Wednesday, December 18, 2013 9:44 PM
> *To:* [email protected]
> *Subject:* Re: [Wikimetrics] Error message when creating new cohort
>
>
>
> Ok, after yet another report of failures today, we found and fixed the
> problem.  It turns out our user's max connection setting was reverted to 10
> by the labsdb infrastructure.  Coren, as always, came to the rescue and all
> is fine.  This problem should *not* recur so I will close the bug.  Please
> reply if it happens again.
>
>
>
> On Tue, Dec 17, 2013 at 10:01 PM, Dan Andreescu <[email protected]>
> wrote:
>
> I've filed a bug in bugzilla about it:
> https://bugzilla.wikimedia.org/show_bug.cgi?id=58619
>
>
>
> On Tue, Dec 17, 2013 at 9:59 PM, Dan Andreescu <[email protected]>
> wrote:
>
> After monitoring this problem for a day, it looks like there's definitely
> an issue.  Wikimetrics is holding on to mysql connections and not closing
> them.  Until we figure out the problem, please just let me know when you
> have errors and I'll kill the connections manually.  I've just done that
> and you should be ok for now, but please do write to the list if you get
> stuck.
>
>
>
> On Mon, Dec 16, 2013 at 7:17 PM, Dan Andreescu <[email protected]>
> wrote:
>
> Hello,
>
>
>
> It turns out the database was overloaded with connections from
> Wikimetrics.  That means one of two things:
>
>
>
> 1. wikimetrics is becoming more popular and we have to optimize / scale out
>
> 2. wikimetrics has some bugs that don't clean up connections properly
>
>
>
> Either way, the connections got recycled and everything seems ok now.  If
> you're still getting errors, please file a bug in bugzilla and attach your
> attempted cohort (if privacy allows it).  You can always write here if you
> need help filing a bug.
>
>
>
>
>
> Dan
>
>
>
> On Mon, Dec 16, 2013 at 6:45 PM, Jami Mathewson <[email protected]>
> wrote:
>
> Hi, Leanora. I have been using it throughout the day (and late last week),
> periodically receiving the same message. I also can't run a report right
> now. I presume it's a server error that will be fixed soon!
>
>
>
> Jami
>
>
>
> On Mon, Dec 16, 2013 at 2:59 PM, Leanora Lange <[email protected]> wrote:
>
> Dear Wikimetrics community,
>
>
>
> While trying to create my first cohort today, I continually got the error
> message “Error! Server error while processing your upload.” I checked the
> training, FAQ, etc. and couldn’t tell what the problem could be. Is the
> server down? If not, might anyone have a sense of what could be going wrong?
>
>
>
> Thanks in advance for any help,
>
>
>
> Lea
>
>
>
>
>
> Leanora Lange
>
> -----
>
> Processing Archivist
>
> Center for Jewish History
>
> [email protected]
>
>
>
>
>
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>
> --
>
> Jami Mathewson
>
> Program Manager
>
> Wiki Education Foundation
>
> [email protected]
>
> www.wikiedfoundation.org
>
>
>
> *Our organization supports the Wikipedia Education Program in the United
> States and Canada.*
>
>
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