Hi Lea -- if you continue to have problems, can you send us the cohort? Best,
-Toby On Thu, Dec 19, 2013 at 6:58 AM, Leanora Lange <[email protected]> wrote: > Unfortunately, I got the same error message this morning. I’ll keep > trying! Thanks for your efforts in fixing the bug! > > > > Lea > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Dan Andreescu > *Sent:* Wednesday, December 18, 2013 9:44 PM > *To:* [email protected] > *Subject:* Re: [Wikimetrics] Error message when creating new cohort > > > > Ok, after yet another report of failures today, we found and fixed the > problem. It turns out our user's max connection setting was reverted to 10 > by the labsdb infrastructure. Coren, as always, came to the rescue and all > is fine. This problem should *not* recur so I will close the bug. Please > reply if it happens again. > > > > On Tue, Dec 17, 2013 at 10:01 PM, Dan Andreescu <[email protected]> > wrote: > > I've filed a bug in bugzilla about it: > https://bugzilla.wikimedia.org/show_bug.cgi?id=58619 > > > > On Tue, Dec 17, 2013 at 9:59 PM, Dan Andreescu <[email protected]> > wrote: > > After monitoring this problem for a day, it looks like there's definitely > an issue. Wikimetrics is holding on to mysql connections and not closing > them. Until we figure out the problem, please just let me know when you > have errors and I'll kill the connections manually. I've just done that > and you should be ok for now, but please do write to the list if you get > stuck. > > > > On Mon, Dec 16, 2013 at 7:17 PM, Dan Andreescu <[email protected]> > wrote: > > Hello, > > > > It turns out the database was overloaded with connections from > Wikimetrics. That means one of two things: > > > > 1. wikimetrics is becoming more popular and we have to optimize / scale out > > 2. wikimetrics has some bugs that don't clean up connections properly > > > > Either way, the connections got recycled and everything seems ok now. If > you're still getting errors, please file a bug in bugzilla and attach your > attempted cohort (if privacy allows it). You can always write here if you > need help filing a bug. > > > > > > Dan > > > > On Mon, Dec 16, 2013 at 6:45 PM, Jami Mathewson <[email protected]> > wrote: > > Hi, Leanora. I have been using it throughout the day (and late last week), > periodically receiving the same message. I also can't run a report right > now. I presume it's a server error that will be fixed soon! > > > > Jami > > > > On Mon, Dec 16, 2013 at 2:59 PM, Leanora Lange <[email protected]> wrote: > > Dear Wikimetrics community, > > > > While trying to create my first cohort today, I continually got the error > message “Error! Server error while processing your upload.” I checked the > training, FAQ, etc. and couldn’t tell what the problem could be. Is the > server down? If not, might anyone have a sense of what could be going wrong? > > > > Thanks in advance for any help, > > > > Lea > > > > > > Leanora Lange > > ----- > > Processing Archivist > > Center for Jewish History > > [email protected] > > > > > > _______________________________________________ > Wikimetrics mailing list > [email protected] > https://lists.wikimedia.org/mailman/listinfo/wikimetrics > > > > > > -- > > Jami Mathewson > > Program Manager > > Wiki Education Foundation > > [email protected] > > www.wikiedfoundation.org > > > > *Our organization supports the Wikipedia Education Program in the United > States and Canada.* > > > _______________________________________________ > Wikimetrics mailing list > [email protected] > https://lists.wikimedia.org/mailman/listinfo/wikimetrics > > > > > > > > > > _______________________________________________ > Wikimetrics mailing list > [email protected] > https://lists.wikimedia.org/mailman/listinfo/wikimetrics > >
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