Hi Dan,

Yuan, our other intern, is also experiencing this problem when trying to
upload new cohorts.  Were you able to find a solution for Lea?

Thanks,

Jaime

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Jaime Anstee, Ph.D
Program Evaluation Specialist
Wikimedia Foundation
+1.415.839.6885 ext 6869
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On Thu, Dec 19, 2013 at 5:11 PM, Dan Andreescu <[email protected]>wrote:

> The connection starving issue is fixed.  The issue you're having Lea must
> be related to a bug in cohort validation / uploading.  Or a problem with
> the format of your file.  If you send us the file or upload it to bugzilla
> on a new bug, we can take a look.  Thanks for the report as always :)
>
>
> On Thu, Dec 19, 2013 at 4:31 PM, Toby Negrin <[email protected]>wrote:
>
>> Hi Lea -- if you continue to have problems, can you send us the cohort?
>>
>> Best,
>>
>> -Toby
>>
>>
>> On Thu, Dec 19, 2013 at 6:58 AM, Leanora Lange <[email protected]> wrote:
>>
>>> Unfortunately, I got the same error message this morning. I’ll keep
>>> trying! Thanks for your efforts in fixing the bug!
>>>
>>>
>>>
>>> Lea
>>>
>>>
>>>
>>> *From:* [email protected] [mailto:
>>> [email protected]] *On Behalf Of *Dan Andreescu
>>> *Sent:* Wednesday, December 18, 2013 9:44 PM
>>> *To:* [email protected]
>>> *Subject:* Re: [Wikimetrics] Error message when creating new cohort
>>>
>>>
>>>
>>> Ok, after yet another report of failures today, we found and fixed the
>>> problem.  It turns out our user's max connection setting was reverted to 10
>>> by the labsdb infrastructure.  Coren, as always, came to the rescue and all
>>> is fine.  This problem should *not* recur so I will close the bug.  Please
>>> reply if it happens again.
>>>
>>>
>>>
>>> On Tue, Dec 17, 2013 at 10:01 PM, Dan Andreescu <
>>> [email protected]> wrote:
>>>
>>> I've filed a bug in bugzilla about it:
>>> https://bugzilla.wikimedia.org/show_bug.cgi?id=58619
>>>
>>>
>>>
>>> On Tue, Dec 17, 2013 at 9:59 PM, Dan Andreescu <[email protected]>
>>> wrote:
>>>
>>> After monitoring this problem for a day, it looks like there's
>>> definitely an issue.  Wikimetrics is holding on to mysql connections and
>>> not closing them.  Until we figure out the problem, please just let me know
>>> when you have errors and I'll kill the connections manually.  I've just
>>> done that and you should be ok for now, but please do write to the list if
>>> you get stuck.
>>>
>>>
>>>
>>> On Mon, Dec 16, 2013 at 7:17 PM, Dan Andreescu <[email protected]>
>>> wrote:
>>>
>>> Hello,
>>>
>>>
>>>
>>> It turns out the database was overloaded with connections from
>>> Wikimetrics.  That means one of two things:
>>>
>>>
>>>
>>> 1. wikimetrics is becoming more popular and we have to optimize / scale
>>> out
>>>
>>> 2. wikimetrics has some bugs that don't clean up connections properly
>>>
>>>
>>>
>>> Either way, the connections got recycled and everything seems ok now.
>>>  If you're still getting errors, please file a bug in bugzilla and attach
>>> your attempted cohort (if privacy allows it).  You can always write here if
>>> you need help filing a bug.
>>>
>>>
>>>
>>>
>>>
>>> Dan
>>>
>>>
>>>
>>> On Mon, Dec 16, 2013 at 6:45 PM, Jami Mathewson <
>>> [email protected]> wrote:
>>>
>>> Hi, Leanora. I have been using it throughout the day (and late last
>>> week), periodically receiving the same message. I also can't run a report
>>> right now. I presume it's a server error that will be fixed soon!
>>>
>>>
>>>
>>> Jami
>>>
>>>
>>>
>>> On Mon, Dec 16, 2013 at 2:59 PM, Leanora Lange <[email protected]> wrote:
>>>
>>> Dear Wikimetrics community,
>>>
>>>
>>>
>>> While trying to create my first cohort today, I continually got the
>>> error message “Error! Server error while processing your upload.” I checked
>>> the training, FAQ, etc. and couldn’t tell what the problem could be. Is the
>>> server down? If not, might anyone have a sense of what could be going wrong?
>>>
>>>
>>>
>>> Thanks in advance for any help,
>>>
>>>
>>>
>>> Lea
>>>
>>>
>>>
>>>
>>>
>>> Leanora Lange
>>>
>>> -----
>>>
>>> Processing Archivist
>>>
>>> Center for Jewish History
>>>
>>> [email protected]
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
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>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Jami Mathewson
>>>
>>> Program Manager
>>>
>>> Wiki Education Foundation
>>>
>>> [email protected]
>>>
>>> www.wikiedfoundation.org
>>>
>>>
>>>
>>> *Our organization supports the Wikipedia Education Program in the United
>>> States and Canada.*
>>>
>>>
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>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
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>>>
>>
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