Hi List!

Hope everyone had a lovely holiday season.  I accidentally forgot to update
this thread the the cohort upload had been fixed up a bit.  Please re-try
any cohorts that failed and let me know if there are problems.

Thanks!

Dan


On Thu, Jan 2, 2014 at 1:02 PM, Jaime Anstee <[email protected]> wrote:

> Hi Dan,
>
> Yuan, our other intern, is also experiencing this problem when trying to
> upload new cohorts.  Were you able to find a solution for Lea?
>
> Thanks,
>
> Jaime
>
> --
>
> Jaime Anstee, Ph.D
> Program Evaluation Specialist
> Wikimedia Foundation
> +1.415.839.6885 ext 6869
> www.wikimediafoundation.org
>
> Imagine a world in which every single human being can freely share in the
> sum of all knowledge. Help us make it a reality!
> *https://donate.wikimedia.org <https://donate.wikimedia.org/>*
>
>
>
> On Thu, Dec 19, 2013 at 5:11 PM, Dan Andreescu 
> <[email protected]>wrote:
>
>> The connection starving issue is fixed.  The issue you're having Lea must
>> be related to a bug in cohort validation / uploading.  Or a problem with
>> the format of your file.  If you send us the file or upload it to bugzilla
>> on a new bug, we can take a look.  Thanks for the report as always :)
>>
>>
>> On Thu, Dec 19, 2013 at 4:31 PM, Toby Negrin <[email protected]>wrote:
>>
>>> Hi Lea -- if you continue to have problems, can you send us the cohort?
>>>
>>> Best,
>>>
>>> -Toby
>>>
>>>
>>> On Thu, Dec 19, 2013 at 6:58 AM, Leanora Lange <[email protected]> wrote:
>>>
>>>> Unfortunately, I got the same error message this morning. I’ll keep
>>>> trying! Thanks for your efforts in fixing the bug!
>>>>
>>>>
>>>>
>>>> Lea
>>>>
>>>>
>>>>
>>>> *From:* [email protected] [mailto:
>>>> [email protected]] *On Behalf Of *Dan Andreescu
>>>> *Sent:* Wednesday, December 18, 2013 9:44 PM
>>>> *To:* [email protected]
>>>> *Subject:* Re: [Wikimetrics] Error message when creating new cohort
>>>>
>>>>
>>>>
>>>> Ok, after yet another report of failures today, we found and fixed the
>>>> problem.  It turns out our user's max connection setting was reverted to 10
>>>> by the labsdb infrastructure.  Coren, as always, came to the rescue and all
>>>> is fine.  This problem should *not* recur so I will close the bug.  Please
>>>> reply if it happens again.
>>>>
>>>>
>>>>
>>>> On Tue, Dec 17, 2013 at 10:01 PM, Dan Andreescu <
>>>> [email protected]> wrote:
>>>>
>>>> I've filed a bug in bugzilla about it:
>>>> https://bugzilla.wikimedia.org/show_bug.cgi?id=58619
>>>>
>>>>
>>>>
>>>> On Tue, Dec 17, 2013 at 9:59 PM, Dan Andreescu <
>>>> [email protected]> wrote:
>>>>
>>>> After monitoring this problem for a day, it looks like there's
>>>> definitely an issue.  Wikimetrics is holding on to mysql connections and
>>>> not closing them.  Until we figure out the problem, please just let me know
>>>> when you have errors and I'll kill the connections manually.  I've just
>>>> done that and you should be ok for now, but please do write to the list if
>>>> you get stuck.
>>>>
>>>>
>>>>
>>>> On Mon, Dec 16, 2013 at 7:17 PM, Dan Andreescu <
>>>> [email protected]> wrote:
>>>>
>>>> Hello,
>>>>
>>>>
>>>>
>>>> It turns out the database was overloaded with connections from
>>>> Wikimetrics.  That means one of two things:
>>>>
>>>>
>>>>
>>>> 1. wikimetrics is becoming more popular and we have to optimize / scale
>>>> out
>>>>
>>>> 2. wikimetrics has some bugs that don't clean up connections properly
>>>>
>>>>
>>>>
>>>> Either way, the connections got recycled and everything seems ok now.
>>>>  If you're still getting errors, please file a bug in bugzilla and attach
>>>> your attempted cohort (if privacy allows it).  You can always write here if
>>>> you need help filing a bug.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Dan
>>>>
>>>>
>>>>
>>>> On Mon, Dec 16, 2013 at 6:45 PM, Jami Mathewson <
>>>> [email protected]> wrote:
>>>>
>>>> Hi, Leanora. I have been using it throughout the day (and late last
>>>> week), periodically receiving the same message. I also can't run a report
>>>> right now. I presume it's a server error that will be fixed soon!
>>>>
>>>>
>>>>
>>>> Jami
>>>>
>>>>
>>>>
>>>> On Mon, Dec 16, 2013 at 2:59 PM, Leanora Lange <[email protected]> wrote:
>>>>
>>>> Dear Wikimetrics community,
>>>>
>>>>
>>>>
>>>> While trying to create my first cohort today, I continually got the
>>>> error message “Error! Server error while processing your upload.” I checked
>>>> the training, FAQ, etc. and couldn’t tell what the problem could be. Is the
>>>> server down? If not, might anyone have a sense of what could be going 
>>>> wrong?
>>>>
>>>>
>>>>
>>>> Thanks in advance for any help,
>>>>
>>>>
>>>>
>>>> Lea
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Leanora Lange
>>>>
>>>> -----
>>>>
>>>> Processing Archivist
>>>>
>>>> Center for Jewish History
>>>>
>>>> [email protected]
>>>>
>>>>
>>>>
>>>>
>>>>
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>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Jami Mathewson
>>>>
>>>> Program Manager
>>>>
>>>> Wiki Education Foundation
>>>>
>>>> [email protected]
>>>>
>>>> www.wikiedfoundation.org
>>>>
>>>>
>>>>
>>>> *Our organization supports the Wikipedia Education Program in the
>>>> United States and Canada.*
>>>>
>>>>
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>>>>
>>>>
>>>>
>>>>
>>>>
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