On Wed, Mar 11, 2009 at 6:16 PM, Gerard Meijssen
<[email protected]> wrote:
> Hoi,
> If this is true, you just provided the best argument why the setup of
> Bugzilla should be changed. You do not want to have the tools that report on
> the availability of your production servers to be dependent on those same
> production servers.
> Thanks,
>       GerardM
>
> 2009/3/11 Chad <[email protected]>
>
>> On Wed, Mar 11, 2009 at 5:59 PM, Tim Starling <[email protected]>
>> wrote:
>> > K. Peachey wrote:
>> >>> Please report urgent system administration issues to IRC, specifically
>> >>> #wikimedia-tech on irc.freenode.net.
>> >>>
>> >>> -- Tim Starling
>> >> Not everyone knows how to use IRC, i would recommend that you
>> >> recommend people report to bugzilla with urgent tags instead.
>> >
>> > That would just be a nuisance. By the time we check Bugzilla for new
>> > issues, urgent problems are already fixed due to IRC reports or
>> > automated alerts. We would have to waste time finding and closing all
>> > the relevant bugs. I would suggest either using IRC or waiting patiently.
>> >
>> > -- Tim Starling
>> >
>> >
>> > _______________________________________________
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>> > https://lists.wikimedia.org/mailman/listinfo/wikitech-l
>> >
>>
>> Not to mention, depending on the error it could be entirely possible
>> that Bugzilla is down as well.
>>
>> -Chad
>>
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Which is one of several reasons we _don't_ handle urgent sysadmin
stuff via Bugzilla. What's your point?

-Chad

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