Chad wrote:
> Part of this is because default configuration for Bugzilla *sucks*
> The workflow doesn't have to be so awful, and the fields don't
> have to be so scary. We've just never taken the time to tune it
> properly to make it nicer & easier to use. I'm not saying it's the
> best tool in the world (actually all bug trackers suck, I've never
> used one I really liked), but we're certainly not using it to its full
> potential.
> 
> With the impending Bugzilla 4 release, I would like to take some
> time in setting up the test instance to perhaps play with some of
> these options to see if we can tweak it into being more useful to
> everyone.

I don't think there's going to be any magical set of configuration changes
to make Bugzilla less horrible, but it's certainly worth a shot.

In the meantime, I've filed bugĀ 27421, "Write and implement bug reporting
wizard": https://bugzilla.wikimedia.org/show_bug.cgi?id=27421

MZMcBride



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