2011/2/14 Diederik van Liere <[email protected]>:
> I am not following this line of reasoning: how can adding guidance /
> instructions on how to write a good bug report turn people away?

It's very simple, really: a form with a lot of fields may turn people
away. I know that it turns me away. How many people are like me in
this regard? That is someone that should be studied.

I still do report bugs in Firefox, despite the many field in the form,
but i can easily imagine people who won't.

> In a previous life, I have studied the factors that shorten the time
> required to fix a big. Bugreports that contain steps to reproduce are a
> significant predictor to shorten
> the time to fix a bug.  You can find the paper here:
> http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1507233

That makes perfect sense, but that's the developer side side of the
question. I'm talking about the user side.

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