Thanks Di,

I am thinking of creating a new profile tomorrow to see if this is
something that will bypass the original cause.

The only corporate add-in around here is LiveMeeting but this client does
not have it installed. Under the AddIn manager, I unchecked everything but
nothing looked bogus or beyond what we all have and nothing is listed under
COMS.

Others upstream have already repaired Office and uninstalled, reinstalled
Outlook.

If a new Outlook profile does not help I will upgrade her to Office 2003
and see if that changes anything.

The last resort which certainly seems like overkill is a new corporate
image.

-Jester


On Wed, 25 May 2005 14:21:35 -0400, Diane Poremsky <[EMAIL PROTECTED]> wrote:

>I hate that message... it's true, there is an open dialog but for whatever
reason, it's hidden and I have yet to figure out a way to close it without
crashing Outlook. I'm not even 100% sure which dialog it is - although I
usually know when I'm going to get that error as I hear a ding and outlook
is mostly dead. I use a process viewer tool (from sysinternals?) to see
that yes, outlook has a dialog open, but it doesn't tell me which one.
>
>Does the user have any addins installed? (I think it's related to an add-
in as it's no longer a problem since I greatly reduced the number of addins
I have installed.) If so, disable them and enable them one at a time over a
period of days to see if one could be the cause.
>
>Otherwise, about the only thing you can do is crash outlook to close it.

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