Uninstall/reinstall rarely helps - a reinstall or repair is just as effective. 
If a new profile helps, it might be the password dialog that is coming up - 
I've often suspected it was that dialog but had no way to prove it. 

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-----Original Message-----
I am thinking of creating a new profile tomorrow to see if this is
something that will bypass the original cause.

The only corporate add-in around here is LiveMeeting but this client does
not have it installed. Under the AddIn manager, I unchecked everything but
nothing looked bogus or beyond what we all have and nothing is listed under
COMS.

Others upstream have already repaired Office and uninstalled, reinstalled
Outlook.

If a new Outlook profile does not help I will upgrade her to Office 2003
and see if that changes anything.

The last resort which certainly seems like overkill is a new corporate
image.

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