Rob,

The system probably came with a booklet detailing how to copy the recovery
data ( including special drivers) from the hard drive to CD's
Those are the things you need to find and use for the serial number on the
case.

You may find that a full version of XP will install with the key from that
CD,
and if you do, you may find that the hardware all works
but - you still will not have the software that was pre-installed

If you cannot find those CD's then

it'll cost you money

Next question -

Is it worth trying to fix a 3 year old? (few years) PC ?

Consider buying a new one, and using the new drive you have for backups
Tell the group where you live for shopping advice


----- Original Message ----- 
From: "Rob Sharp" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, September 22, 2005 1:53 PM
Subject: Reinstalling XP Home


> Morning all,
>
> A colleague of mine bought a Packard Bell PC a few years back that came
> preloaded with XP Home. No installation media was provided (just a
> Restore floppy disk).
>
> (I wonder how many of you can guess where I'm going here.....?)
>
> The hard disk had a complete failure and so he has bought a replacement.
> Its all fitted and is working just fine.
>
> There is a sticker on the side of the case with an XP Home Product Key,
> but when we enter that during the installation process it tells us that
> the key is invalid. I am using a regular XP Home installation disk.
>
> He has the option of ordering a set of install disks from Packard Bell
> (at an unknown cost at present). Do we *have* to use these disks or is
> there a way to get the product key we have to be accepted by another XP
> Home?
>
> Thanks,
>
> Rob
>
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