Chuck,
I don't know about Rick,
but
First - is the system under warrantee - if so then keep the original part
for re-installation if you need to use the warrantee
Second - most add-in components whatever, providing opening the case, and
upgrading does not invalidate any required warrantee
Third - MOBO, and CPU - to me that's the system under warrantee
Forth  - Memory, be very careful to match the installed memory especially if
adding a module rather than replacing
   ( See Toms Hardware for a recent review of supposedly similar memory
modules)
Now - Hard drive - You'll be very lucky to get a replacement hard drive from
the supplier with a setup that matches the original drive
  as their systems evolve so does the install image.
  So - add in a second drive,  image the original partitions over to it,
switch out the old drive, and use the new one in it's place
  You will, hopefully have copied any required recovery/setup from the
original hard drive -
  Then again all recovery may be from an image on a supplied CD/DVD

And when getting a PC - I always specify that I may want to add in other
components, memory and/or drives, so if they say warrantee is void because I
did that, then I was not sold an item that was fit for the defined purpose -
In the UK it means the seller is liable (except, strangely for vehicles!,
and buildings/land)

JimB

----- Original Message ----- 
From: "Chuck Andrews" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, March 08, 2006 1:23 PM
Subject: Re: Can't Access Microsoft Page


> ----- Original Message ----- 
> From: "Rick Glazier" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Tuesday, March 07, 2006 1:26 PM
> Subject: Re: Can't Access Microsoft Page
>
>
> >
> > If you (first), use ANY OTHER tools not supplied by them, (destroying
> > theirs in the process,  they will likely wash their hands of you, and
with
> > "good cause"...
> > They have "some" way to do this... Is this covered in any manual they
> > might have given you? (Did you look?)
> >
>
> What you said is further evidence that the proprietary restoration process
> instead of a clean install is part of the scheme to make these computers
> disposable. The customer may be loyal and use the restore process but what
> happens when they are forced to purchase a new hard drive or do so to
> upgrade to a larger one? The new hard drive from the store shelf certainly
> will not have a factory restore partition. Any who think these computers
are
> repairable must admit that you will to everything their way or jump
through
> huge hoops at great risk to go it on your own. Re-read Rick's post and
note
> how much caution he says you should use if you want to just wipe off one
of
> these drives and do a clean install.
>
> If you own one of these things and feel somewhat discouraged (like being
> sold into slavery) do not take it personal. They are not designed to be
easy
> to work with in a simplified manner such as doing a clean install. We
> technicians have major problems in overcoming their obstacles. We jump
> though big hoops and sometime we lose. As Rick says (in my words), "Play
it
> their way, by their book and live with this as long as you own it." Rick,
> were you also suggesting that replacement or upgrade hardware (especially
a
> new hard drive) come from the manufacturer of the computer, also?
>
> Chuck
>
> --
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