----- Original Message ----- From: "Bill Kingsbury" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, April 07, 2006 9:37 PM
Subject: Re: Infrequent and Irregular Windows Lockups




Bad RAM?


So far, no lockups since I changed out all of my RAM. I had removed 2 of 4 sticks of Crucial 512 MB PC3200 a few days ago and replaced them with 1 stick of the same but 1024 MB. I do not remember any immediate problems. A day or two later my USB Palm Pilot desktop software went nuts. I jumped through hoops getting that straightened out, I thought. Then is when Windows started locking up. I started keeping my Palm Pilot unplugged and it seemed my Windows lockup problems were over, for awhile, anyway. Then they came back.

My point or question here is that when you suspect the cause of a problem and remove that device, the problem often disappears, for awhile. Why? It would seem that if my RAM had been the problem all along, it would have not went away for awhile when I unplugged my USB Palm Pilot. Now I wonder if the same thing is happening, the problem disappearing for from 12 to 24 hours right after I changed out my RAM and it may come back in a day or two.

I am use to hardware related problems being consistent. My experience tells me that if a USB device or a card is causing Windows to lock up, the presence of that device will cause the lockup within an hour, not infrequently. Now I am wondering if that bad stick of RAM (if it is the RAM and I sure hope it is!) caused my Palm Pilot desktop software to stall out. The only hardware I was blaming for that was the Palm Pilot. Now for over 8 hours and two log offs and log ons with the Palm Pilot connected, all is going well. I am holding my breath.

It makes me wonder why bad RAM caused problems in only two areas, my Palm Pilot desktop software and Windows locking up. Perhaps the Palm Pilot used the area of the RAM that was bad and nothing else used that area.

The lesson here is to try to limit hardware and peripheral changes to only one per day so problems have time to show up. If we make any RAM changes and some software gets mushy or non responsive, blame the RAM. Change it back to the same RAM you were running before the software started messing up.

Thanks for all of the good advice. I feel every one of you who are technicians have been in the same boat or will be. It has been a long time since I have had a problem so major (Windows locking up) and so difficult to identify the cause of. Needless to say, I panic when it is my computer that is having the problems. I need to think positive. There is no hurry to send this letter as my Windows is not going to lock up again anytime soon.

Chuck

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