To answer your questions, she doesn't have another machine to try it on.
Plus, moving hardware in and out is a big deal for her.
It does seem suspicious that both the original (at least 2 yrs old) and the
one she bought a couple of months ago do not burn. She has tried Nero which
came with the new burner, and Sonic Record Now (?) which she bought.
Now that I think of it, it must have worked once because she burned the
restore disks. But she isnt sure they are any good and said she'll buy a
new set from Best Buy. I would think she has to format first and reinstall
clean. She wont like that.
As for is it really a burner? Definitely yes to both machines.
Karen
----------------------------------------------------------------------
Date: Fri, 8 Sep 2006 06:24:51 +0100
From: Hugh Gundersen <[EMAIL PROTECTED]>
Subject: Re: DVD/CD-RW wont copy
On Thu, 7 Sep 2006 19:46:00 -0400, you wrote:
Ok, just very general question here. My cousin has an HP desktop with=20
WinXP. Her dvd/cd-rw will not burn with any program (she's tried a few).
I have no idea if it ever worked since she isnt one to do any backups.
She0
bought a brand new DVD burner but had the same problem.. HP told her
that it is a "system failure" or something similar to that. They said the =
only
fix is to reinstall the operating system again.
Does this sound right to you?
Thanks, Karen=
Could be? WIn2K at one time didn't have ASPI which is required to use CD
writers/readers so you could have an ASPI layer problem however, will the=
unit work on another machine?
What would be the problem if you had to rebuild the OS?
What software is she using to burn with?
$64K - is it a burner she has?
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