I have a friend who owns an HP5550 that will only print in the slow (high quality) mode. He has attempted to change the print quality selection in the "properties" selection but it does no good. I have attempted to lead him through some trouble shooting at the HP web site and he still is stuck in the slow mode. He is a professor and needs to be able to print faster to conduct class business. (By the way, I have a four year old HP5550 which has never given me a moment;s trouble).

Does anyone have a suggestion that I might pass on that would get this printer up and running fast? What am I missing? Seems a digital system should either fail entirely or work!
Bob Blakely

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