In order to keep things simple I usually try to favor educating users on the automatic built in kind of utilities (WZC) rather than having to teach them how to shut off the built in stuff and then dabble in the plethora of 3rd party versions available. But the problem in this case is that in my experience MS's utility is far inferior. Also, almost all laptops come with their own wireless utility that, although different from every vendor, works generally the same and allows selecting of exactly what the user wants VERY consistently (once the hidden SSID is manually configured). (i.e. the 3rd party one tends to do what you want)
So this is one scenario where support may actually be easier by suggesting/pushing that the users use whatever utility is specific to their card rather than trying to get everyone on the same one where you can be an "expert". Your support calls may be more varied, but they should be fewer and easier. My .02 _________________________ Thank you, Gregory R. Scholz Lead Network Engineer Information Technology Group Keene State College (603)358-2070 --Lead, follow, or get out of the way. (author unknown) -----Original Message----- From: Kevin Miller [mailto:[EMAIL PROTECTED] Sent: Monday, July 10, 2006 12:12 AM To: [email protected] Subject: Re: [WIRELESS-LAN] SSIDs: broadcast and non-broadcast From observations and discussion with others, it seems that that wireless zero config on windows favors broadcast SSIDs... You may notice that sporadically it will connect to the broadcast one even if you've configured the non-broadcast with higher priority. -Kevin Jim Gogan wrote: > Quick question: has anyone run into any support issues when some SSIDs > are broadcast and some aren't on a campus? > > -- Jim Gogan > ITS Telecommunications > University of North Carolina at Chapel Hill > > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
