On 13 Dec 2012, at 13:12, Lee H Badman <[email protected]> wrote: > Good stuff-thanks, Arran. I have experienced issues on HP printers, as > described. Actually spend a fair amount of time with their engineering, to no > avail, but it was a couple of years ago. Do you have any model numbers that > are actually in service and working in your environment?
Myself and one of my counterparts at University of Loughborough also reported it a couple of years ago, but failed to get any traction. I had a temporary contract at HP ProCurve in 2010 and worked with the Global escalations manager there to get it escalated. They contacted me in early 2011 saying they had a new firmware release that fixed the problem, but the contract had ended and I didn't have access to a printer to test. The model we were working with was a P2055dn, hopefully later firmware should include the fix, but I can't say for sure. -Arran ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
