Has anyone seen people upgrading their Windows 7 computers to Windows 8 or 8.1 and the wireless breaks completely? That’s what I’m seeing here with the Broadcom and some Atheros cards.
I’ve been working on this since Monday (solid) and cannot get any Broadcom wlan cards to connect with Windows 8 or 8.1pro, but if I re-image the computer to Windows 7 pro, it works just fine. We are a complete Cisco shop with about 500 1142N AP’s and 128 1231, 1232 and 1251 AP’s so unless we replace the 1200’s we’re stuck at the 7.0.253.5 code (which is supposed to fix it). But that’s not what we’re seeing if they’re upgrading their computers. All the new computers are working just fine that come pre-installed with Windows 8. Upgrade to 8.1pro and that’s the gotcha we’re seeing too. Thanks for all the suggestions, but I’ve shelved the Broadcom chipset as a “Won’t work on our wireless network” if you upgrade to 8. Now moving on to some of the others that are coming in. Going to be fun after Christmas. /ugh Thanks Shayne *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] *On Behalf Of *Lee H Badman *Sent:* Wednesday, December 04, 2013 1:23 PM *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU *Subject:* Re: [WIRELESS-LAN] Windows 8 and Broadcom wireless cards During our opening, and after a Windows update on my own son’s machine at the same time, we saw many cases where both WLAN adapter and chipset drivers both had to be updated to connect to secure networks. -Lee *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [ mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>] *On Behalf Of *Michael Hulko *Sent:* Wednesday, December 04, 2013 1:40 PM *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU *Subject:* Re: [WIRELESS-LAN] Windows 8 and Broadcom wireless cards Not necessarily related to Windows 8, but we have had the same issue with Intel Centrino family chipsets. We had the users upgrade the chipset to the latest version available from Intel's site and that seemed to resolve the issues. Never rely on the user to tell you that they have updated the drivers.... MH On 2013-12-04, at 12:59 PM, Joe Roth wrote: Shayne, We have seen this as well. The instructions from the blog that Don posted are essentially what we use. Our Help Desk has a flash drive with a pile of wireless nic drivers that they keep handy. On Wed, Dec 4, 2013 at 12:50 PM, Sullivan, Don <dsulli...@samford.edu> wrote: Here is what we did: http://blogs.technet.com/b/dennis_schnell/archive/2013/08/31/windows-8-1-wifi-showing-quot-limitied-quot-or-quot-no-internet-access-quot.aspx More specifically – Here's the instructions: # Open Device Manager (search Windows Help if you don't know what this is) # Select 'Network adaptors' and then open (double-click) Broadcom 802.11n Network Adaptor # Go to the Driver tab and click the Update Driver... button # Select 'Browse my computer for driver software' # Select 'Let me pick from a list of device drivers on my computer' # Select the "Broadcom 802.11n Network Adaptor (Broadcom)" entry from the list, and click Next We have had this occur at 3 times and this fixed the issue for us. Hope it helps you. *Don Sullivan* *Network Adminstrator* *Technology Services* 205-726-2111 | office 205-566-1432 | mobile 205-726-2524 | fax dsulli...@samford.edu www.samford.edu 800 Lakeshore Drive, Birmingham, AL 35229<http://maps.google.com/maps?q=800+Lakeshore+Drive,+Birmingham,+AL+35229,+US> <image001.png> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] *On Behalf Of *T. Shayne Ghere *Sent:* Wednesday, December 04, 2013 11:25 AM *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU *Subject:* [WIRELESS-LAN] Windows 8 and Broadcom wireless cards Good morning, I was wondering if any other school is having issues with the Broadcom Wireless network cards running Windows 8/8.1 pro on a WPA2/AES network? We have students that are upgrading their Dell computers from Windows 7 to Windows 8 and the cards stop working on our secure network. They are prompted for 802.1x credentials, and the ACS server authenticates them as well as the DHCP server handing out an IP address, but the computer always states limited or no connectivity. What is really weird is that we have a 1232AG radio and the card will connect ONLY to the A radio, but not to the 1142N-A radio. We are running 7.0.253.5 code because of the older AP’s on campus. We did purchase a separate controller for a test environment which we have running 7.4.110.0 now and it still won’t connect to the 1142n-a radios. Trying to back the driver down to Windows 7-64 bit doesn’t work (won’t allow it to be installed). Any ideas? Thanks Shayne ----------------------------- *Bradley University* T. Shayne Ghere, CCNA Network Engineer 1501 W. Bradley Ave. Morgan Hall, Suite 205 Peoria, IL 61625 sgh...@bradley.edu (309) 677-3094 ofc. (309) 677-3460 fax *Class 2011 FBI CA Graduate* ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. -- Joe Roth Network Manager Binghamton University Ph. 607-777-7528 Fax 607-777-4009 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. Michael Hulko Network Analyst Western University Canada Network Operations Centre Information Technology Services 1393 Western Road, SSB 3300CC London, Ontario N6G 1G9 tel: 519-661-2111 x81390 e-mail: mihu...@uwo.ca <mailto:mihu...@uwo.ca <mihu...@uwo.ca>> ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
