Frans, Starbucks and other will never implement 802.1x as long as it’s cumbersome to onboard a customer. I know from the management of our own WPA-Ent WiFi, devices today still have esoteric issues with it, and it’s only because of tools like XpressConnect that we get 98% of devices working on the first try. Starbucks is interested only in the customer having a great experience, and they want nothing to stand in the way of that.
There are many teachable moments for IT yet how effective have we found them to be? I know from experience that students/staff/faculty still fall for phishing attacks no matter how much education we provide, and when failing on something so simple as “don’t click a questionable link about upgrading your email,” I’m not sure to what extent users will check certificates, having an SSL connection, etc. People are familiar with clicking a bunch of buttons and entering user/pass for a site they know nothing about. When their iOS device prompts them with the SSL certificate, they blindly press Install. We (technical/engineers) know better (mostly), but the average user only cares about getting on the internet, and that it’s an easy process. Jeff From: "[email protected]<mailto:[email protected]>" on behalf of Frans Panken Reply-To: "[email protected]<mailto:[email protected]>" Date: Friday, September 4, 2015 at 2:20 PM To: "[email protected]<mailto:[email protected]>" Subject: Re: [WIRELESS-LAN] Supporting "those other Wi-Fi devices" in the dorms- quick Survey Instead of following Starbucks' bad example, I would rather choose for informing Starbucks and others others to choose for 802.1x instead... (I observe a growing popularity of using Facebook accounts to login to Wi-Fi facilities offered by city Wi-Fi and in malls) We are part of the education community. I think it is our duty to educate students: informing them to check certificates, checking SSL, beign aware of the dangers to connect to an open network, etc. etc. The teachers cannot teach this in class, if the IT department neglects these rules on the network they offer at the institue (regardless of that is a dorm or a classroom). Frankly speaking, people are familiar with connecting to Wi-Fi securely. Five years ago this was still a hassle. Regardsless of the OS, it is now a matter of filling in your username and password and you are connected.... -Frans Jeffrey D. Sessler schreef op 04/09/15 om 23:05: Is the student’s “residence” in this case any different than a VP who travels and uses hotel WiFi, the hotel being their residence most of the time? Are we asking the student to do something we wouldn’t require of the VP in the hotel? This is why something like Areohive’s PPSK (private pre-shared key) is interesting to me, in that it provides something that is “good enough” without all the hassles around WPA-ent. We get the user off of an open network, but provide easy on-boarding for the user and their devices. I agree that students may not know they should care, but I’m not sure it’s the university’s job to educate them i.e. they are adults, and we don’t go round them up to make sure they attend class. Our students only care about connecting to the WiFi, and even if we try to explain why it’s better, there is only a small percentage that care… the same can be said for staff/faculty. I also shy away from saying, “…provide the secure option.” since it implies everything they do is now secure, which it is not. I do agree that providing both options is a good idea, but my own evidence shows that if the user’s chrome-cast is in the device-net, they will put their laptop there to so that they have access to it. Jeff From: "[email protected]<mailto:[email protected]>" on behalf of "Coehoorn, Joel" Reply-To: "[email protected]<mailto:[email protected]>" Date: Friday, September 4, 2015 at 1:31 PM To: "[email protected]<mailto:[email protected]>" Subject: Re: [WIRELESS-LAN] Supporting "those other Wi-Fi devices" in the dorms- quick Survey The difference between us and a McDonalds or Starbucks is that we are the student's residence. They can't as easily just wait or go elsewhere in order to do things that really should not be done on an open wifi connection. Additionally, this is the first encounter with the issue for many students. They haven't yet had a chance to know that they should care. Therefore, I do believe it is our responsibility to provide the secure option and educate our students on the importance of using it. At the same time, college students are supposedly adults now, and capable of making their own decisions, and so I try to provide both options (we really do have an completely open SSID), along with some education and a nudge via SSID naming that the secure SSID may be "better" in some ephemeral way. [http://www.york.edu/Portals/0/Images/Logo/YorkCollegeLogoSmall.jpg] Joel Coehoorn Director of Information Technology 402.363.5603 [email protected]<mailto:[email protected]> The mission of York College is to transform lives through Christ-centered education and to equip students for lifelong service to God, family, and society On Fri, Sep 4, 2015 at 2:09 PM, Frans Panken <[email protected]<mailto:[email protected]>> wrote: Jeff, Jeffrey D. Sessler schreef op 04/09/15 om 20:55: > Just to turn this on it’s ear a bit... > > Why not go back to an open network for student devices, with the same EULA as > they’d get be it at a Starbucks, McDonalds, hotel, or convention center? Why > are we (my self included) so hell bent on student devices connecting via > WPA-Ent and all the challenges associated with accommodating devices that > can’t? Basically, because you do not know who is behind the device if this user does something that conflicts with any of the policies (e.g., security to name one). > > > Does data exist that shows all of this overhead we’ve created has had any > measurable benefit (for the cost), especially when the same users aren’t > concerned about over-the-air security when at the above mentioned places? Regardless of the numbers, I will tell you it was worth it. Inmagine the blames your institute copes with if some one decides to put a rogue access point in between that cathes all kinds of privacy data? The end-user will blame the institue because it happended there! Note that there are easy out-of-the-box tools that are dedicated for these kind of attacks and easy to set-up, even for a 12 year old. For example, have a look at pineapple: https://www.wifipineapple.com/ (very usefull to play with!) Or Nethunter, that uses Linux Kali and is installed on a simple phone or tablet (http://www.nethunter.com/). > > Why do we care so much? Is there some middle-ground that is “good enough” but > provides almost the same experience as at home? Seriously, you have an open network at home?? You login with your bank? Ever hear of SSL strip (if not, I recommend to Google it and watch that little slot in your browser continously) > > Would our efforts be better spent implementing other beneficial technologies > such location-aware WiFi, where after the student connects all their AppleTV, > TimeMachine, and Chromecast devices, the network is smart enough to provide > them visibility of only those devices when in/near the same location e.g. > Location-aware bonjour? I hope the arguments above convinced you. If not, I think I can think of some more... -Frans > > > > Jeff > > > On 9/4/15, 7:51 AM, "The EDUCAUSE Wireless Issues Constituent Group Listserv > on behalf of Lee H Badman" > <[email protected]<mailto:[email protected]> > on behalf of [email protected]<mailto:[email protected]>> wrote: > >> Where it gets interesting- broadcast and single class C required. But- this >> is a great summary of requirements. >> >> Lee Badman | Network Architect >> Information Technology Services >> 206 Machinery Hall >> 120 Smith Drive >> Syracuse, New York 13244 >> t 315.443.3003<tel:315.443.3003> f 315.443.4325<tel:315.443.4325> e >> [email protected]<mailto:[email protected]> w its.syr.edu<http://its.syr.edu> >> SYRACUSE UNIVERSITY >> syr.edu<http://syr.edu> >> >> -----Original Message----- >> From: The EDUCAUSE Wireless Issues Constituent Group Listserv >> [mailto:[email protected]<mailto:[email protected]>] >> On Behalf Of Johnson, Neil M >> Sent: Friday, September 04, 2015 10:46 AM >> To: >> [email protected]<mailto:[email protected]> >> Subject: Re: [WIRELESS-LAN] Supporting "those other Wi-Fi devices" in the >> dorms- quick Survey >> >> Here is my first pass at requirements: >> >> 1. The service must prevent or discourage devices that ARE capable of >> using 802.1x authentication from using the service. >> >> 2. The service should provide some sort of traceability of devices back >> to their owners. >> >> 3. The service must provide some method to deny access to an individual >> device. >> >> 4. The service must be easy enough to use that the average student can >> connect a device to the network in 10-15 minutes without requiring >> assistance from ITS. >> >> 5. The service must restrict access to only authorized University >> customers. >> >> 6. In the residence Halls, the service must support most the most common >> consumer devices that students might bring to campus >> >> >> We are also looking at a “Device Net” for campus for other devices that may >> not do 802.1X (freezer monitors, digital signage, instrumentation, etc.). >> >> For the residence hall device net we are thinking about blocking all access >> to campus resources and just allowing internet access. >> >> For the campus device net we thinking about RFC 1918 space restricting the >> deivces to on campus resources only. >> >> -- >> Neil Johnson >> Network Engineer >> The University of Iowa >> Phone: 319 384-0938 >> Fax: 319 335-2951 >> E-Mail: [email protected]<mailto:[email protected]> >> >> >> >>> On Sep 4, 2015, at 6:46 AM, Osborne, Bruce W (Network Services) >>> <[email protected]<mailto:[email protected]>> wrote: >>> >>> What are you calling a Device Net? >>> >>> We have an open SSID with a custom captive portal using the ClearPass eTIPS >>> API. >>> >>> We use this SSID for onboarding to 802.1X with Cloudpath XpressConnect >>> Wizard, registering a non-8012.1X device Endpoint in ClearPass (with >>> AirGroup device registration for Apple-TV) and for permitting non-802.1X >>> network access, blocking out internal web server & blackboard servers. If >>> devices try to go to these sites, they are redirected to Cloudpath >>> XpressConnect Wizard. >>> >>> I am leaving on vacation for a week, so it may take me a while to resond >>> further >>> >>> Bruce Osborne >>> Wireless Engineer >>> IT Infrastructure & Media Solutions >>> >>> (434) 592-4229<tel:%28434%29%20592-4229> >>> >>> LIBERTY UNIVERSITY >>> Training Champions for Christ since 1971 >>> >>> -----Original Message----- >>> From: Johnson, Neil M >>> [mailto:[email protected]<mailto:[email protected]>] >>> Sent: Thursday, September 3, 2015 12:08 PM >>> Subject: Re: Supporting "those other Wi-Fi devices" in the dorms- quick >>> Survey >>> >>> We are investigating a device net at UofI so, >>> >>> I would be interested in hearing from anyone who has implemented a Device >>> Net with Clearpass. >>> >>> Thanks. >>> -Neil >>> >>> -- >>> Neil Johnson >>> Network Engineer >>> The University of Iowa >>> Phone: 319 384-0938<tel:319%20384-0938> >>> Fax: 319 335-2951<tel:319%20335-2951> >>> E-Mail: [email protected]<mailto:[email protected]> >>> >>> >>> >>>> On Sep 3, 2015, at 7:24 AM, Lee H Badman >>>> <[email protected]<mailto:[email protected]>> wrote: >>>> >>>> There is an elegance in your wisdom, Chuck. >>>> >>>> >>>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv >>>> [mailto:[email protected]<mailto:[email protected]>] >>>> On Behalf Of Chuck Enfield >>>> Sent: Wednesday, September 02, 2015 5:54 PM >>>> To: >>>> [email protected]<mailto:[email protected]> >>>> Subject: Re: [WIRELESS-LAN] Supporting "those other Wi-Fi devices" in the >>>> dorms- quick Survey >>>> >>>> Don’t tell me. Ignorance is bliss. Man, am I happy! >>>> >>>> From: The EDUCAUSE Wireless Issues Constituent Group Listserv >>>> [mailto:[email protected]<mailto:[email protected]>] >>>> On Behalf Of David R. Morton >>>> Sent: Wednesday, September 02, 2015 5:41 PM >>>> To: >>>> [email protected]<mailto:[email protected]> >>>> Subject: Re: [WIRELESS-LAN] Supporting "those other Wi-Fi devices" in the >>>> dorms- quick Survey >>>> >>>> Lee, >>>> >>>> Are you going to share the results of this survey as well? >>>> >>>> David >>>> >>>> >>>> David Morton >>>> >>>> Director, Mobile Communications >>>> Service Owner: Wi-Fi, Mobile & HuskyTV >>>> University of Washington >>>> [email protected]<mailto:[email protected]> >>>> tel 206.221.7814<tel:206.221.7814> >>>> >>>> On Sep 2, 2015, at 9:50 AM, Lee H Badman >>>> <[email protected]<mailto:[email protected]>> wrote: >>>> >>>> As we look forward in how we service our residential spaces for Wi-Fi, >>>> I’ve put together a quick survey on if/what other schools are doing (and >>>> not doing) for supporting the perplexing gadgets (TVs, games, >>>> entertainment dongles, etc) over Wi-Fi. Please consider contributing at >>>> >>>> https://www.quicksurveys.com/s/Wc92H >>>> >>>> I’ll run this for two weeks, will post just a couple more invites on each >>>> list in that period (so you know to expect a couple more… kind of advance >>>> spam warning) and will open the results page up for both lists at the end. >>>> I know I’m not the only one contemplating these questions. Should take >>>> minutes to sail through, but decent participation could really help others >>>> in their own thoughts about this challenging paradigm. >>>> >>>> >>>> >>>> Thanks in advance! >>>> >>>> >>>> >>>> Lee Badman | Network Architect >>>> Information Technology Services >>>> 206 Machinery Hall >>>> 120 Smith Drive >>>> Syracuse, New York 13244 >>>> t 315.443.3003<tel:315.443.3003> f 315.443.4325<tel:315.443.4325> e >>>> [email protected]<mailto:[email protected]> w its.syr.edu<http://its.syr.edu> >>>> SYRACUSE UNIVERSITY >>>> syr.edu<http://syr.edu> >>>> >>>> >>>> >>>> ********** Participation and subscription information for this EDUCAUSE >>>> Constituent Group discussion list can be found at >>>> http://www.educause.edu/groups/. >>>> >>>> ********** Participation and subscription information for this EDUCAUSE >>>> Constituent Group discussion list can be found at >>>> http://www.educause.edu/groups/. >>>> ********** Participation and subscription information for this EDUCAUSE >>>> Constituent Group discussion list can be found at >>>> http://www.educause.edu/groups/. >>>> ********** Participation and subscription information for this EDUCAUSE >>>> Constituent Group discussion list can be found at >>>> http://www.educause.edu/groups/. >>> >>> ********** >>> Participation and subscription information for this EDUCAUSE Constituent >>> Group discussion list can be found at http://www.educause.edu/groups/. >>> >>> >>> ********** >>> Participation and subscription information for this EDUCAUSE Constituent >>> Group discussion list can be found at http://www.educause.edu/groups/. >>> >> >> ********** >> Participation and subscription information for this EDUCAUSE Constituent >> Group discussion list can be found at http://www.educause.edu/groups/. >> >> >> ********** >> Participation and subscription information for this EDUCAUSE Constituent >> Group discussion list can be found at http://www.educause.edu/groups/. >> > ********** > Participation and subscription information for this EDUCAUSE Constituent > Group discussion list can be found at http://www.educause.edu/groups/. > ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
