Matthew, Here are a few ideas (assuming that your Wi-Fi system/Trouble Ticket system allows you to poll that kind of data)
-HELP DESK: % of Help Desk trouble tickets related to Wireless, and type of problem -BANDWIDTH: How is your bandwidth to the Internet doing? (% Utilization, are you limited for the Wi-Fi side?) -AP LOAD: What is your campus wide ratio of user/AP (theoretical campus ratio : maximum unique users per day/total number of APs, Distribution ratio: What do you observe in your system, and how many APs are not within your own requirements…) -AP DENSITY: What is your average dBm ? what do you consider to be your requirement and what % of users on APs are/are not within that limit -AP QUALITY: Then move to Jorj suggestion of measuring re-auth etc… Any other limiting factor like DHCP capacity (number of IPs) and finally, ease of configuration (number of trouble tickets related to configuration issues) Philippe Philippe Hanset www.eduroam.us > On Oct 22, 2015, at 7:04 AM, Williams, Matthew <[email protected]> wrote: > > I have been instructed that I need determine a metric that reasonably > guestimates the end user experience of our wireless networks, without > procuring a system(s) that does it. I readily admit that my head kind of > exploded when this directive was given. Have any of you done this exercise > or have any ideas/formulas to try to calculate something like this? Thanks > for any ideas that you care to share. > > Respectfully, > > Matthew Williams > Manager, Network and Telecommunications Services > Kent State University > Office: (330) 672-7246 > Mobile: (330) 469-0445 > > ********** Participation and subscription information for this EDUCAUSE > Constituent Group discussion list can be found at > http://www.educause.edu/groups/ <http://www.educause.edu/groups/>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
