I just received about 20 double sided pages of feedback rom one of our professors. She decided she would do a survey on wireless in classrooms to two of her classes. The responses as I'm sure you've all experienced are very accurate(lol).
My question is does anyone utilize a specific tool or personnel to capture the usability of their wireless environment. We have an Alcatel/Aruba Networks environment. We receive lots of stats from our Airmanger application on bandwidth to user. These metrics however don't seem to parallel the responses we get from students and faculty. We use mobile devices, IOS and Android based devices to test access to the wireless network. Naturally we are only in a given area for short periods of time so our capture will not be the same as a professor or student. Any feedback is appreciated. Thanks Mark -- ________________________________________________________________________ *Mark McNeil * *Director, Network Engineering and Operations* *Fordham University | Fordham IT* *Tel: 718-817-3763* *Business Office: 718-817-3750* *Fax: 718-817-5775* *email: mcn...@fordham.edu <mcn...@fordham.edu>* <http://www.fordham.edu/> *http://www.fordham.edu <http://www.fordham.edu/>* _____________________________________ ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.