I read “do you put your switches on a maintenance contract” as talking about 
the switches themselves, but I can see what you are saying as well.

I agree that life/safety/phones, but a blanket “everything gets a UPS” can be 
wasteful. For example, switches that just support wired ports in dorm rooms. No 
guarantees of availability in the event of a power outage. Or switches that 
support little used buildings. We do use UPSes, but only where they make sense.

Thomas Carter
Network & Operations Manager / IT
Austin College
900 North Grand Avenue
Sherman, TX 75090
Phone: 903-813-2564
www.austincollege.edu<http://www.austincollege.edu/>

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]] On Behalf Of Mike King
Sent: Friday, July 21, 2017 9:50 AM
To: [email protected]
Subject: Re: [WIRELESS-LAN] Backup power

Most UPS companies offer service contracts on the larger UPS (Symmetry line 
from APC is one example).  That's what I think they were asking about.   IE, If 
your putting cheap throwaway UPS's in there, is it worth having a service 
contract.

I think it comes down to how you utilize your network.  If you have what your 
department has determined as life/safety gear on there (And VoIP phones usually 
fall under this) then it should be considered.

On Thu, Jul 20, 2017 at 5:23 PM, Thomas Carter 
<[email protected]<mailto:[email protected]>> wrote:
I would ask why the connection between a UPS and maintenance contract? We have 
a mix of UPSes in important locations and *quality* surge supressors in others. 
We’ve had two switches fail due to power issues (out of roughly 100 on campus) 
over the past 5 years, and both were actually connected to a UPS (lightning 
strike killed the UPS and the switches behind it).

Thomas Carter
Network & Operations Manager / IT
Austin College
900 North Grand Avenue
Sherman, TX 75090
Phone: 903-813-2564<tel:(903)%20813-2564>
www.austincollege.edu<http://www.austincollege.edu/>

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Sandra Bury
Sent: Thursday, July 20, 2017 10:02 AM
To: 
[email protected]<mailto:[email protected]>
Subject: [WIRELESS-LAN] Backup power

Good morning -

I would be interested to know how many of you include UPS purchases for 
switches in each network closet in your campus deployments. If you do not build 
in backup power, do you put your switches on a maintenance contract, or do you 
pay to replace them when they fail outside of warranty?

Thanks very much.

Sandy

Sandra H. Bury
Executive Director, Computing Services
Information Resources and Technology
Bradley University
309-677-2808<tel:(309)%20677-2808>
[email protected]<mailto:[email protected]>

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