Hi Rita,
I too would encourage you to provide the eduroam SSID at your institution, but I'll give you a selfish reason to do it. Supporting your users once they're already at another campus ranges from difficult to impossible. If you want eduroam to be easy to support, then you want your users to test it before they travel. If it works when they're on your campus you're basically home free. Chuck ________________________________ From: The EDUCAUSE Wireless Issues Constituent Group Listserv <[email protected]> on behalf of Hunter Fuller <[email protected]> Sent: Wednesday, April 18, 2018 7:05 PM To: [email protected] Subject: Re: [WIRELESS-LAN] Eduroam - 3 questions 1. I'm not sure if this is permitted by their policy, but if so, could I convince you not to do it? I'd love it if my constituents' connections worked with no setup at your institution, just like your constituents' connections will do at mine, once you join eduroam as an IdP. Also, there's another gotcha. If you don't have eduroam as an SP locally, your users have no way to test before they travel. 2. Yes. For sure. 3. It would be great if one of your tiers of troubleshooting knew how to access the eduroam portal to make sure authentications are reaching your institution when your constituents travel. If they are, you just troubleshoot it like any other RADIUS auth. You also need to know to direct your campus visitors to their home institution for assistance, assuming their auth is making it out of your campus already. Mostly it's just RADIUS, but with that extra bonus functionality of roaming thrown in. On Wed, Apr 18, 2018 at 17:37 Rita Schnepp <[email protected]<mailto:[email protected]>> wrote: Anyone using EDUROAM? We are thinking about deploying it at our Pepperdine Malibu Campus in particular for our students/faculty travelling in Europe...and all over the US. We have 3 questions from an "admin's" perspective: 1) Can we make our main, authenticating campus which houses the RADIUS server just a Connector (and not an SP). The reason we want this is that we don't want to be an SP at our main Malibu Campus because we already have WIFI guest access via another method. Has anyone done this? 2) From our WiFi and Radius tech's perspective, was it as easy to deploy as Internet2/Eduroam says it is on their website? 3) How shall we prepare our Help Desk for EDUROAM? What kinds of calls will they get? Thanks. Rita -- Rita Schnepp, PMP, Director, IT Project Management Office Pepperdine University ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Ccae104%40psu.edu%7C23e0e7b3a4a44c12ce5608d5a580e682%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C636596895398422943&sdata=DcFxpEk08HdXhUgFkWgVlSktIwab4QMd9Nz13ZGzs5s%3D&reserved=0>. -- -- Hunter Fuller Network Engineer VBH Annex B-5 +1 256 824 5331 Office of Information Technology The University of Alabama in Huntsville Systems and Infrastructure ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.educause.edu%2Fdiscuss&data=02%7C01%7Ccae104%40psu.edu%7C23e0e7b3a4a44c12ce5608d5a580e682%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C636596895398422943&sdata=DcFxpEk08HdXhUgFkWgVlSktIwab4QMd9Nz13ZGzs5s%3D&reserved=0>. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/discuss.
