POE switch (non cisco). We did take some of the failed units and plugged them 
into a Cisco POE switch to rule out a switch issue.

We did not check the console port of the AP, but the port on the switch was not 
lighting up either.

-Sam

-----Original Message-----
From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<[email protected]> On Behalf Of Jeffrey D. Sessler
Sent: Thursday, August 16, 2018 7:59 PM
To: [email protected]
Subject: Re: [WIRELESS-LAN] Cisco AP2800 failure rate

I’ve got a metric ton of 3800’s and 2800’s spanning FCS (first customer ship) 
to less than a month old and have had zero failures. 

 

I agree with one of the other posters that even with no lights displayed, there 
can be action on the console port.

 

Was the initial failure when connected to a POE switch or using an injector? 
Cisco switches/injectors or third-party?

 

Jeff

 

From: "[email protected]" <[email protected]> 
on behalf of Sam Ziadeh <[email protected]>
Reply-To: "[email protected]" 
<[email protected]>
Date: Thursday, August 16, 2018 at 7:39 AM
To: "[email protected]" <[email protected]>
Subject: [WIRELESS-LAN] Cisco AP2800 failure rate

 

Is anyone else seeing a high rate of Cisco AP 2800 failures? Out of a batch of 
~500 recently installed Aps, we have had roughly 70 fail. Some were online for 
a month, but some only a few days.

Typically they will fail after a powercycle or loss of power.
We are working with Cisco on this, but I’m curious if this is a more wide 
spread problem.

 

-------------------------------------------------------------

Sam Ziadeh

Manager, Network Engineering & Architecture

University Networking & Infrastructure

Information Technology Services

Louisiana State University

(225) 578-0074

[email protected] <mailto:[email protected]> 

 

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