Hello all, Aaron from Cal Poly, San Luis Obispo here...

We just went all eduroam and turned off our primary branded dot1x SSID,
which featured Aruba Clearpass EAP-TLS Onboarding of devices. Because
Onboarding is now gone, my question is about the eduroam CAT tool…I believe
reasons for using it would be to mitigate man-in-the-middle attacks, to get
rid of the red “Not Verified” iOS message and to otherwise insulate the
user from manually accepting our RADIUS certificate.


However, I’m wondering about usability once our users leave our campus.  We
have seen users here from other universities who are unable to connect to
eduroam, and we find that they are running a profile from their home
university, though we’re not sure if its the eduroam CAT tool or another
installer.  Once we remove their profile, they are able to get on
eduroam.  I believe that if an organization is using a profile and that
profile lists the RADIUS server(s) from that organization for the eduroam
connection, the user may or may not be dead until that profile is removed,
depending on what’s in the profile; if all that’s in the profile is the
organization’s RADIUS servers, the user should still work here, but if
there’s other elements in that profile, the user could fail, which we’ve
seen, but I’m trying to identify what precisely in the profile could cause
the failure to connect.  Would anyone have any insight into this?


We have many other eduroam users from other organizations that work fine
here, presumably because no profile is being used and the user has just
manually connected at home and here at our school. I would also be
interested in hearing about the eduroam CAT tool from anyone using it, or
other config tools used by anyone and the reasons for it, beyond what I’ve
mentioned above.


Many thanks.

-- 
Aaron Abitia
Network Analyst
Enterprise Information Systems, Networks
Information Technology Services
Cal Poly State University
Tel: 805.756.1295

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