Lee, Yes, I will have to go back and double verify that all Apples are still using the same AP. The Macs only have 3 bars and they were on the 2nd bar which is not very granular. But we did do bandwidth testing and the Macs struggled to connect and had bandwidth below 10Mb while the PC’s were around 150Mb and performing just fine. So bandwidth correlated with their complaints.
Tim *From:* The EDUCAUSE Wireless Issues Community Group Listserv [mailto: [email protected]] *On Behalf Of *Lee H Badman *Sent:* Friday, June 4, 2021 9:26 AM *To:* [email protected] *Subject:* Re: [WIRELESS-LAN] Apple product antenna strength vs other? Are you checking to make sure the Apple clients are connecting to the AP you expect them to, versus maybe sticking to one further away? I see you mention you did that for one Mac, but Apple devices can be sticky- I would check them all and don't fall into the trap of expecting all Apple products to behave similiarly (especially between iOS and OS X). Also, are you actually quantifying signal somehow versus simply looking at the "bars"? -Lee *Lee Badman* | Network Architect | CWNE #200 Information Technology Services 206 Machinery Hall 120 Smith Drive Syracuse, New York 13244 *t* 315.443.3003 * f* 315.443.4325 *e* [email protected] *w* its.syr.edu *SYRACUSE UNIVERSITY* syr.edu ------------------------------ *From:* The EDUCAUSE Wireless Issues Community Group Listserv < [email protected]> on behalf of Tim Tyler <[email protected] > *Sent:* Friday, June 4, 2021 10:18 AM *To:* [email protected] <[email protected] > *Subject:* [WIRELESS-LAN] Apple product antenna strength vs other? Wifi experts, We are running Aruba MM with two controllers on 8.7.3. Our AP’s are mostly AP-225’s. I have had complaints from one of our tech rooms that they were getting a poor signal. I finally got around to testing that room out. The location of the AP to this room is in an adjacent room. When I test with Windows PC’s and Droid phones, the signal and performance is just fine. When we tested with Macs and iphones, the signal strength was amazingly weak for all of them. We tested with two Macs and two iphones as well as multiple PC’s and Android phones. Only the Apple devices had weak signals. Have any of you experienced a weaker antenna performance with your Apple devices on your campuses? If I put an AP in the room, the Apple devices are fine. But I am surprised I would have to do this. I would not have expected Apple devices to have weaker antennas. I did check in Airwave to make sure at least one of the Macs was still connecting to the same AP. Any thoughts from anyone? Tim Tyler Network Engineer Beloit College ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community ********** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community
