How much do you have to buy for $25 a mb? Its not $25 a mb if you only are
using 5 mbps, and you have to pay for 100mb.
Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband
----- Original Message -----
From: "Jory Privett" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Thursday, August 25, 2005 11:16 PM
Subject: Re: [WISPA] Here's a question for the group.....
Where can you get bandwidth at $25 per meg I am lucky to get it for $500
per meg.
Jory Privett
WCCS
----- Original Message -----
From: "Bob Moldashel" <[EMAIL PROTECTED]>
To: "WISPA General List" <wireless@wispa.org>
Sent: Thursday, August 25, 2005 8:49 PM
Subject: Re: [WISPA] Here's a question for the group.....
Thanks for the reply Todd.
I have a few issues that we are dealing with. First, we can't use 2.4
GHz. DS. The spectrum sucks here so there are no real economical CPE
options. At present, many customers are on Alvarion FHSS. High bandwidth
customers are on 5GHz. but are paying real prices....
Bandwidth on the availability side is not an issue. We buy bandwidth for
about $20-25 per meg so that is not an issue and we have multiple
provider fiber feeds to our NOC.
Unfortunately...customers are so sold on price and high speeds....
-B-
Todd Lancaster wrote:
Well first off if my customers did a speed test and saw 256k My phones
would be
ringing off the hook. 159.00?? Thats insane too, but if your getting
more
power to you. On the other hand if i was you I would search for more
bandwidth
and a cost that doesnt bring your overhead up much. Then I would open
customers up to more bandwidth and for alot less price. My customers are
paying
40.00 a month and seeing 3-4meg down and 1meg up or more. Yeah seems
cheap but
i have 100meg of internet bandwidth at a very affordable price and With
that
price customers are signing up left and right. Anyways should you let him
out
of the contract? I wouldnt thats what the contract is for, however i
would find
a way to bump him up alot more in bandwidth and drop the price and then
say ill
do this if you will renew with me plus with me your not a number your a
customer and if need be explain how with you if theres a issue you will
resolve
it quickly. Also mention when he calls you he talks with the owner not
some
highschool dipshit techie that doesnt know how to hardly turn on a
machine. =) Just put it in nicer words but thats the point you want to
make to him. Your
not just supplying him bandwidth your supplying him support that he can
depend
on also. Best of luck with that situation.
--
Thanks,
Todd Lancaster
Network Administrator
AlwaysOn-Line LLC.
Quoting Bob Moldashel <[EMAIL PROTECTED]>:
OK...You have a customer that is paying $159 month for 256K service. No
other service providers are available in the area except a full T1 for
$599+ per month. 8 Months later cable modem shows up and offers
$79/month for the first year for new sign ups with 3-4 Mb downloads.
Your customer paying $159/month still has 10 months left on his contract
and is looking to cancel saying the service is slow.
What do you do?
Do you let the customer out of his contract?? Do you enforce the
contract and possibly loose the customer at the end of the contract? Do
you match cable's price and speed? Do you try to give him a better
package and risk him "jumping ship" anyways?
I would love to hear everyone's ideas and input.
-B-
--
Bob Moldashel
Lakeland Communications, Inc.
Broadband Deployment Group
1350 Lincoln Avenue
Holbrook, New York 11741 USA
800-479-9195 Toll Free US & Canada
631-585-5558 Fax
516-551-1131 Cell
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Bob Moldashel
Lakeland Communications, Inc.
Broadband Deployment Group
1350 Lincoln Avenue
Holbrook, New York 11741 USA
800-479-9195 Toll Free US & Canada
631-585-5558 Fax
516-551-1131 Cell
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