Charles - the big bad vendors have to learn when they mistreat someone there will be fallout - I think a public open list is the perfect place to post reviews on products and vendors..... How else will others know ? Whisper it into everyone's ear ?


On Tue, 2006-01-24 at 13:09 -0600, Charles Wu wrote:
Hi Brian,

Just a word of advice

Although I realize that you are quite displeased with your current service
levels from WISP-Router (right or wrong, I don't know enough about the story
to make an appopriate judgement), immediately calling your credit card
company and filing a fraud complaint / dispute is one way to BURN YOUR
BRIDGE with that particular vendor

Then again, posting a flame against them across public listservs doesn't
really help either...


WiNOG Austin, TX
March 13-15, 2006 

-----Original Message-----
Behalf Of Brian Rohrbacher
Sent: Tuesday, January 24, 2006 12:44 PM
Subject: [WISPA] wisp-router

Anyone ever have trouble with them.  FYI  They just informed me it is my 
fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik.  I ordered what a friend told me 
to, I don't know what anything looks like,
I assumed when I looked in the box it was all there.  Well, I have Butch 
lined up an am ready to use it and...imagine that,
I'm missing parts.  Maybe I didn't call within the first 7 days.  Who 
gives a fart!  Be warned.  I just got screwed.
Credit card dispute to the rescue again.   Ahh, this just pisses me 
off.  I should get what I paid for. 
I don't lie.  I know I didn't get the part.  Speaking of not getting 
it.  Don't these people know the customer (ME) is always right? 
I can't get away with this crap with my subs, that's for sure. Just so ya'll
know, when I first called, the guy I talked to said it 
looked like it might not have been shipped.  They would look into is and 
call me back.
I was happy and thinking how I would post to the list and say how fast 
they helped me and solved my problem.  Nope.  Not today.  I
was promptly called back and blamed for their poor quality control.

Also, where can I order a RB564 Daughterboard to replace the one the 
"ups guy must have stole"?  Not wisp-router.  Need it overnight.

Brian Rohrbacher
Reliable Internet, LLC
Cell 269-838-8338

"Caught up in the Air" 1 Thess. 4:17

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