You need more customers!

That should lower your cost per customer.


Mark Nash wrote:
My partner has done some quick analysis at COST PER CUSTOMER.  This does not
include CPE hardware or one-time purchases...just monthly expenses that must
be covered by revenue from our customers.  Items like fuel, insurance, tower
leases, bandwidth, billing & administration, support costs, cell phones,
etc.  He came up with about $37 COST per subscriber.

I'm not really interested in how much we charge at this point...just coming
up with a valid calculation of COST.

Does $37 per subscriber seem right?  I think it's high (I've only given it
about 15 minutes worth of thought).

This is something, of course, that everyone should be looking at, so I think
some discussion would be helpful.

Mark Nash
Network Engineer
350 Holly Street
Junction City, OR 97448
541-998-5599 fax

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