In Dboss's case, they found a model where it was more profitable to give
away software to make sure they would get paid for more profitable tackon
services, than to bill for the software itself. And when they give it away,
people like me still critisize its validity for use. Its a tought business.
But if someone made the right product it would sell, and it would be
profitable. It just costs most software developers to much to build it
because they do not fully understand the business, and its learning the
business that is expensive for the developer, in my opionion. (re-write
after re-write after re-write.)
Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband
----- Original Message -----
From: "Brian Rohrbacher" <[EMAIL PROTECTED]>
To: "WISPA General List" <[email protected]>
Sent: Wednesday, November 01, 2006 7:18 PM
Subject: Re: [WISPA] FREE OSS and Billing Software for WiSPS
Matt Liotta wrote:
Brian Rohrbacher wrote:
This is something I don't get. What is the difference between me
generating the bill, emailing it out, and them printing
it.....vs........me generating the bill.......me printing it
out........letting snail mail pick it up.
It's the same. Both times it is generated, printed, and mailed. I
don't paper bill. I just tell them to push print.
There are whole business processes with checks and balances surrounding
paper bills. There are no such processes for electronic bills in most
firms. If the revenue is worth your while you will send a paper bill.
I guess I'm just lucky enough to find someone in the billing department
who will print it.
It is hard to believe we are all so different in our operations. Is
there not something available somewhere out there that would work for
most? How can we get anything done as an industry in we all have to
invent our own wheel from scratch.
Well, I hope it is obvious that I need a "WISP services" service,
because I do. The things that scares me about dboss services is it's
not mine. It'd be nice to be able to have some program that does all
the "WISP services" but is installed on my server in my data center and
only I have access. That way no one can mess it up for me and no one
can keep me out.
Actually, most WISPs are quite different from one another since most have
never scaled to the point where they have documented, standardized,
repeatable processes. Most have one or more experts that keep the whole
thing together. The few operators who have scaled (we haven't) probably
already have most of the systems in place they need (we do). Therefore,
the market is small WISPs who don't have much money in the first place
and tend to have NIH syndrome. As a former software guy I can tell you
that such a market isn't very attractive.
-Matt
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