I cannot comment about Trango, but we have used them in the past
for Alvarion gear. Our results have been a large number returned no
repair (which we were not charged for), but a large number of the
"repaired" radios failing after being put back in service. Most of the
time for the exact issue they were sent in for.
This of course causes a number of issues. First, the actual
repair costs are much higher (usually keeps 50% of the radios repaired).
Second, you have a frustrated customer with a broken radio. Finally, you
have a truck roll to repair.
Unfortunately for us at this point we are just discarding radios
and writing them off as there does not seem to be a good repair option
we have found. This is my personal experiences.
Larry Weidig
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of [EMAIL PROTECTED]
Sent: Thursday, July 19, 2007 10:19 AM
To: 'WISPA General List'
Subject: RE: [WISPA] trango repairs
I sent them 5 units last month, one 5830 AP 5800 Su and 3 Fox 5800.
Over a
month later they sent them back to me, none repaired.
I am working with another company that is training on the repair, may
have
another option soon.
Victoria Proffer
www.stlbroadband.com
CEO
314-974-5600
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mac Dearman
Sent: Thursday, July 19, 2007 8:55 AM
To: 'WISPA General List'
Subject: RE: [WISPA] trango repairs
Travis,
I have never sent him anything to repair for me, but I have sold him
lots
of the old Alvarion 3mbps stuff from some other ISP buyouts. They seemed
to
be nice folks and have been at it for a long time.
1-866-439-5469
http://store.ezlinx.net/
Mac
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Travis Johnson
Sent: Wednesday, July 18, 2007 8:57 PM
To: [EMAIL PROTECTED]; WISPA General List
Subject: [WISPA] trango repairs
Hi,
Is there anyone doing Trango repairs for a reasonable rate? Trango wants
$200 per radio.
Thanks,
Travis
Microserv
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