We have had similar issues but we had about a dozen of them break and
still counting. The asked me if we would prefer wooden spool within the
box. I told them yes. Something a bit stronger. I don't know about other
ISP's, but  I know I've been caught in a quick summer rain storm and a
heavy snow fall and the boxes get wet. I need to have something a bit more
reliable in the future. Other than the current spool/box setup. I've had
no complaints about Shireen cable.

-Cam

> I spoke with Shireen (Soe Zarni) about the issue we have been having
> with the "poor quality" of their reel boxes.
>
> Soe told me that they had a shipment that had been unloaded during a
> heavy rain and that many of their boxes of cable got wet.  Soe felt
> that this is was the cause of my recent problems with their cable
> boxes falling apart and wanted an opportunity to send me a "good" box
> of cable for me to test out.
>
> We found no problems with the last box of cable we ordered from them
> and am very pleased that this "issue" appears to simply be due to
> water damage.  We do hope that they recognize this as a potential
> problem in the future and make changes accordingly, but with their
> excellent service we have no reason to believe otherwise and will
> continue purchasing Cat5 cable from them.
>
> It's also worth noting that Soe offered us credits/discounts for the
> trouble.
>
> We appreciate Shireen's ongoing excellence in customer service and
> look forward to doing business with them in the future.  It was very
> clear to me that Shireen was/is serious about their customer's
> satisfaction.
>
> Thank You, Soe!!
>
> Chad Halsted
> Wireless Operations Manager
> The Computer Works
> Conway, AR 72032
>
>
> On Mon, Mar 3, 2008 at 5:35 PM, Chad Halsted <[EMAIL PROTECTED]> wrote:
>> I'll check into Belden, thanks.  Yeah, I think I'm done with Shireen
>> until they figure out a better design.  I'd rather have a simple spool
>> than fight with that crap for one more minute.
>>
>>
>>
>>
>>
>>
>> On Mon, Mar 3, 2008 at 4:16 PM, Cameron Kilton <[EMAIL PROTECTED]> wrote:
>> > Belden makes good cable too. About $225 for 1000 feet.
>> >
>> > Yes the Shireen spool boxes are horrible! We are not going to order
>> > anymore until they fix this.
>> >
>> > Cameron
>> > Midcoast Internet
>> >
>> > -----Original Message-----
>> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
>> On
>> > Behalf Of Chad Halsted
>> > Sent: Monday, March 03, 2008 5:15 PM
>> > To: WISPA General List
>> >
>> > Subject: Re: [WISPA] outdoor CAT5
>> >
>> > For those using Shireen cable, do you guys not have problems with the
>> > poor quality of their reel/box container?  We have had almost every
>> > box come apart on us before we get 200' of cable pulled off the reel.
>> > The wire is too loosely wrapped which causes the wire to sink down
>> > into the lower wraps.  It's just been a mess.  We pay $175.00 for the
>> > Shireen cable and up until lately we had been pleased with it, but now
>> > the boxes are so poorly designed we just spend way to much time in the
>> > field fighting with it.
>> >
>> > For those not using Shireen, where do you get a shielded outdoor
>> > cable?  We haven't had very good success using a non-shielded cable
>> > due to all the lightning (inductance) surges.  So, we have to use
>> > shielded, but not much luck finding a Vendor other than Shireen that
>> > carries it for a fair price.
>> >
>> >
>> >
>> > On Wed, Feb 27, 2008 at 10:08 PM, Ron Wallace <[EMAIL PROTECTED]>
>> > wrote:
>> > > Try -www.cablesforless.com-Good Prices and Q
>> > >
>> > >
>> > >
>> > >
>> > ------------------------------------------------------------------------
>> > --------
>> > > WISPA Wants You! Join today!
>> > > http://signup.wispa.org/
>> > >
>> > ------------------------------------------------------------------------
>> > --------
>> > >
>> > > WISPA Wireless List: [email protected]
>> > >
>> > > Subscribe/Unsubscribe:
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>> > >
>> > > Archives: http://lists.wispa.org/pipermail/wireless/
>> > >
>> >
>> >
>> >
>> > --
>> > Chad Halsted
>> > The Computer Works
>> > Conway, AR
>> > www.tcworks.net
>> >
>> >
>> > ------------------------------------------------------------------------
>> >
>> > --------
>> > WISPA Wants You! Join today!
>> > http://signup.wispa.org/
>> > ------------------------------------------------------------------------
>> > --------
>> >
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>> >
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>> >
>> > Archives: http://lists.wispa.org/pipermail/wireless/
>> >
>> >
>> >
>> > --------------------------------------------------------------------------------
>> > WISPA Wants You! Join today!
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>> >
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>> >
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>> >
>>
>>
>>
>> --
>> Chad Halsted
>> The Computer Works
>> Conway, AR
>> www.tcworks.net
>>
>
>
>
> --
> Chad Halsted
> The Computer Works
> Conway, AR
> www.tcworks.net
>
>
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