We hire the front office and accounting from another related company on a 
service bureau basis.  

Our installers are our tower climbers. We hire a call center for tech support.  
We have two NOC guys on a full time basis.
When I say started out like the rest of you, I started one customer at a time.  
Grass roots.  

Word of mouth advertising is what made us what we are.  The telco relationship 
acutually hurts in the amount of extreme extra bookeeping we go to to prove 
that we are not getting any advantage of the relationship.  
  ----- Original Message ----- 
  From: Travis Johnson 
  To: WISPA General List 
  Sent: Saturday, April 19, 2008 8:49 PM
  Subject: Re: [WISPA] when does a startup WISP become a successful WISP?


  Chuck,

  You didn't take into account the receptionists, accounting people, technical 
support (for email, DNS problems, etc.), supervisors, tower climbers, etc.

  Also, you didn't quite start out the same as the rest of us (because you gave 
away your first install time by saying "SM"). Our first install was a Lucent 
ISA 900mhz card running in a 386 PC with "BrouteIt" software in 1997. ;)

  Also, aren't you part of a telephone company?

  Travis
  Microserv

  Chuck McCown - 2 wrote: 
I have one taking care of 600.  He works about 2 installs a day and 2 
troubles a day.  The growth is pretty flat in that town.  I have another 
area where there are a few more and we have 2 installers and the growth is 
pretty steady.  I have 6 installers taking care of 4000 in another area. 
They are hardly breaking a sweat.

So, yeah I do have thousands.  And I compete with Qwest and Comcast running 
full page ads in the paper mentioning us BY NAME.

The question was when does a wisp become successful.  Successful to me means 
about 25% ROI annually.  No debt.  50% market share.  Successful to you 
might mean that your WISP makes your mortgage payement for you as a part 
time venture.

I started out the same as all of the rest of you  guys.  4 APs and a dozen 
SMs

----- Original Message ----- 
From: "Marlon K. Schafer" <[EMAIL PROTECTED]>
To: "WISPA General List" <[email protected]>
Sent: Saturday, April 19, 2008 8:12 PM
Subject: Re: [WISPA] when does a startup WISP become a successful WISP?


  roflmao!!!!

ONE person can't take care of 600 subs.  Might work ok if you've got
thousands and you do 600 per sub.  In our case we have 120ish dialups, 60 
or
70 fiber to the home and over 400 wireless and I have a gal in the office
and I hire part time help when I have installs stacked up.

So we're more in line with one body per 200 subs.

I figure that a guy that keeps his day job and runs a part time WISP will
make more net income than most any of us ever will.  grin

marlon

----- Original Message ----- 
From: "Chuck McCown - 2" <[EMAIL PROTECTED]>
To: "WISPA General List" <[email protected]>
Sent: Saturday, April 19, 2008 6:32 AM
Subject: Re: [WISPA] when does a startup WISP become a successful WISP?


    My rule of thumb is you need 600 subscribers per employee.

----- Original Message ----- 
From: "Kurt Fankhauser" <[EMAIL PROTECTED]>
To: "'WISPA General List'" <[email protected]>
Sent: Saturday, April 19, 2008 7:17 AM
Subject: [WISPA] when does a startup WISP become a successful WISP?


      Whats the magic client number?



Kurt Fankhauser
WAVELINC
P.O. Box 126
Bucyrus, OH 44820
419-562-6405
www.wavelinc.com









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